Australian Capital Territory
Road Transport (Public Passenger Services) Regulations 2002    
SL2002-3
made under the
Road Transport (Public Passenger Services) Act 2001
Republication No 8
Effective:  10 September 2004 – 1 November 2004
Republication date: 10 September 2004
Last amendment made by SL2004-47

Unauthorised version prepared by ACT Parliamentary Counsel’s Office

About this republication
The republished law
This is a republication of the Road Transport (Public Passenger Services) Regulations 2002, made under the Road Transport (Public Passenger Services) Act 2001 (including any amendment made under the Legislation Act 2001, part 11.3 (Editorial changes)) as in force on 10 September 2004.  It also includes any amendment, repeal or expiry affecting the republished law to 10 September 2004.  
The legislation history and amendment history of the republished law are set out in endnotes 3 and 4. 
Kinds of republications
The Parliamentary Counsel’s Office prepares 2 kinds of republications of ACT laws (see the ACT legislation register at www.legislation.act.gov.au):
•	authorised republications to which the Legislation Act 2001 applies
•	unauthorised republications.
The status of this republication appears on the bottom of each page.
Editorial changes
The Legislation Act 2001, part 11.3 authorises the Parliamentary Counsel to make editorial amendments and other changes of a formal nature when preparing a law for republication.  Editorial changes do not change the effect of the law, but have effect as if they had been made by an Act commencing on the republication date (see Legislation Act 2001, s 115 and s 117).  The changes are made if the Parliamentary Counsel considers they are desirable to bring the law into line, or more closely into line, with current legislative drafting practice.  
This republication includes amendments made under part 11.3 (see endnote 1).
Uncommenced provisions and amendments
If a provision of the republished law has not commenced or is affected by an uncommenced amendment, the symbol  U  appears immediately before the provision heading.  The text of the uncommenced provision or amendment appears only in the last endnote.
Modifications
If a provision of the republished law is affected by a current modification, the symbol  M  appears immediately before the provision heading.  The text of the modifying provision appears in the endnotes.  For the legal status of modifications, see Legislation Act 2001, section 95.
Penalties
The value of a penalty unit for an offence against this republished law at the republication date is—
	(a)	if the person charged is an individual—$100; or
	(b)	if the person charged is a corporation—$500.

Australian Capital Territory
Road Transport (Public Passenger Services) Regulations 2002
made under the
Road Transport (Public Passenger Services) Act 2001
    
Contents
	Page
Chapter 1	Preliminary
	1	Name of regulations	2
	3	Dictionary	2
	4	Notes	2
	4A	Offences against regulations—application of Criminal Code etc	3
Chapter 2	Accreditation of public passenger service operators and taxi networks
Part 2.1	Kinds of accreditation
	5	Accreditations that may be approved	4
Part 2.2	Accreditation procedure
	6	Definitions for pt 2.2	5
	7	Application procedure for accreditation	5
	8	Mandatory refusal of accreditation	6
	9	Discretionary refusal of accreditation	8
	10	Issue or amendment of accreditation subject to conditions	9
	11	Accredited people—procedure for imposition etc of conditions on authority’s initiative	10
	12	Accreditation and certificates of accreditation	11
	13	Accepted service standards—amendment on accredited person’s initiative	12
	13A	Accepted service standards—amendment on authority’s initiative	12
	14	Notification of change in details of accreditation or operation of regulated service	13
	15	Holder of conditional accreditation to comply with conditions	15
	16	Replacement of certificate of accreditation	15
	17	Production of certificate of accreditation	16
	18	Surrender of accreditation	16
Part 2.3	Other matters relating to accreditation
	19	Approval of educational qualifications	18
	20	Operator training	18
	20A	Tour and charter services from interstate—Act,
s 65 (1) (a)	18
Chapter 3	Bus services
Part 3.1	Operation of bus services
Division 3.1.1	Bus services generally
	21	Maintenance of buses	20
	22	Fleet and maintenance records for buses to be made	20
	23	Notification of changes to bus fleet	22
	24	Notifiable incidents involving buses	22
	25	Condition of buses	23
	26	Bus drivers to hold appropriate driver licence or authority	23
	27	Records of bus drivers to be made	24
	28	Keeping and inspection etc of records about buses	25
	29	Display of notice on bus about maximum number of passengers	26
	30	Accreditation details to be displayed on buses	26
	30A	Advertisements for bus services to display accreditation number	27
	31	Presence of security camera in bus to be indicated	27
	32	Bus operator’s responsibilities for security camera recordings	28
	33	Bus operators to comply with service standard for lost property	29
	34	Effect of noncompliance notices—bus operators	29
Division 3.1.2	Bus drivers
	35	Requirements about bus drivers stopping for passengers	30
	36	Where bus drivers must stop on a road	31
	37	Maximum number of passengers in buses	31
	38	Responsibilities of bus drivers for security cameras	32
	39	Restrictions on carriage of goods in buses	33
	40	Responsibility of bus drivers for lost property	33
	41	Behaviour of bus drivers generally	33
	42	Dress and conduct of bus drivers	34
	43	Drivers to remain in bus	34
	44	Passengers not to be carried on certain parts of a bus	34
	45	Effect of noncompliance notices—bus drivers	35
Part 3.2	Bus tickets
	46	Validity of bus tickets	36
	47	Valid bus ticket required for travel	36
	48	Bus tickets not transferable	37
	49	Damaged or changed bus tickets not to be used	37
	50	Concession tickets for buses	38
	51	Inspection and processing of bus tickets	39
Part 3.3	Conduct of bus passengers
	52	Conduct of people in buses generally	40
	53	Bus seats for older people and people with disabilities	40
	54	Drinking of liquor in buses generally prohibited	41
	55	Eating and drinking in buses	41
	56	Getting on and getting off buses	41
	57	No interference with bus equipment	42
	58	Throwing objects in or from buses	42
	59	Travel not allowed on certain parts of bus	42
	60	Property not to be removed from buses	43
	61	No littering in buses	43
	62	Carriage of animals in buses	44
	63	Bus passengers—soiled clothing etc	44
	64	Intoxicated bus passengers	45
	65	Offender to get off bus when directed	45
	66	Removal of people from buses	45
	67	Lost property found by bus passengers	46
Part 3.4	Other matters relating to bus services
	68	Standards about security cameras in buses	47
	69	Interference with bus security cameras and recordings	48
	70	Appointment of bus stops	48
Chapter 4	Taxis
Part 4.1	Taxi networks
	71	Affiliation of accredited taxi service operators with taxi network	50
	72	Operation of taxis through taxi networks	50
	73	Taxi network access to taxi booking service	52
	74	Special responsibilities of taxi networks for wheelchair-accessible taxi hirings	52
	75	Waiting periods for wheelchair-accessible taxis to be notified	53
	76	Records of affiliated taxi service operators to be made	53
	77	Records of taxi drivers to be made	54
	78	Keeping and inspection etc of records of taxi networks	55
	79	Network provider’s responsibilities for security camera recordings	56
	80	Taxi network provider to comply with service standard for lost property	58
	81	Taxi network performance standards	58
Part 4.2	Taxi vehicle licences
Division 4.2.1	Kinds of taxi licences
	82	Taxi licences that may be issued	60
Division 4.2.2	Taxi licensing procedure
	83	Application procedure for taxi licences	60
	84	Refusal to issue taxi licences	60
	85	Issue or amendment of taxi licence subject to conditions	61
	86	Taxi licences—procedure for imposition etc of conditions on authority’s initiative	62
	87	Issue and form of taxi licences	63
	88	Taxi licensees to notify change of name or address	63
	89	Holder of conditional taxi licence to comply with conditions	64
	90	Replacement of taxi licence	64
	91	Production of taxi licence	65
	92	Surrender of taxi licence	65
Part 4.3	Taxi services
Division 4.3.1	Taxi operators
	93	Maintenance of taxis	67
	94	Responsibility of operator for condition of taxi	68
	95	Taxis to be fitted with complying taximeters	68
	95A	Exemption from requirement to comply with taximeter standards	69
	96	Taximeters to be clearly visible	70
	97	Taxi drivers to hold appropriate driver licence or authority	70
	98	Drivers of wheelchair-accessible taxis to be trained	70
	99	Records of taxi drivers to be made	71
	100	Keeping and inspection etc of records about taxis	72
	101	Arrangements with taxi networks	73
	102	Information to be displayed in taxis	73
	103	Presence of security camera in taxi to be indicated	74
	104	Airconditioning of taxis	75
	105	Child restraint anchorages in taxis	75
	106	Taxi roof sign indicating hiring availability	75
	107	Taxi network decals and livery	76
	108	Offensive material etc in or on taxis	77
	109	Stand-by taxis	77
	110	Taxi network uniforms	79
	111	Taxi operators to comply with service standard for lost property	79
	112	Effect of noncompliance notices—taxi operators	79
Division 4.3.2	Taxi drivers
	113	Responsibility of drivers for condition of taxi	80
	114	Special responsibilities of wheelchair-accessible taxi drivers	80
	115	Responsibilities of taxi drivers for security cameras	81
	116	Restrictions on carriage of goods in taxis	81
	117	Carriage of animals in taxis	82
	118	Responsibility of taxi drivers for lost property	82
	119	Behaviour of taxi drivers generally	82
	120	Dress and conduct of taxi drivers	83
	121	Drivers to remain in taxi	84
	122	Use of taxi zones	84
	123	Temporary taxi zones	85
	124	Offence to park taxis on road for longer than 30 minutes	85
	125	Use of accredited taxi network by drivers	86
	126	Effect of noncompliance notices—taxi drivers	86
Division 4.3.3	Taxi hirings
	127	When a taxi hiring begins	87
	127A	When a taxi hiring ends	88
	128	Soliciting for taxi hirings prohibited	89
	129	Requirements about acceptance of taxi hirings	89
	130	Directions by police officers or authorised people about acceptance and carrying out of hirings	90
	131	How taxi hiring to be carried out	92
	132	Wheelchair passengers in wheelchair-accessible taxis	92
	133	Where taxi drivers must stop	94
	134	Operation of taxi roof sign by drivers	95
	135	Carriage of goods in taxis	95
	136	Taxi driver waiting or instructed to return	97
	137	Ending of taxi hiring by hirer	97
	138	Ending of taxi hiring by driver	98
	139	Extra taxi passengers	99
	140	Sharing taxis	99
	141	Multiple hiring of taxis	100
	142	Taxi fare deposits	100
	142A	Exemption from operation of taximeter and metered fares for certain hirings—Act, s 65 (1)	101
	143	Driver not to start taximeter before hiring begins	102
	143A	When driver must start taximeter	102
	143B	Operation of taximeter during hiring	103
	143C	Operation of taximeter at end of hiring	104
	144	Driver to ask for correct fare	105
	144A	Payment of taxi fare	106
	144B	ACT Taxi Subsidy Scheme vouchers—offences	107
	145	Taxi fare not payable for avoidable delays	108
Division 4.3.4	Conduct of taxi passengers
	146	Offensive behaviour or language in taxis	108
	147	Drinking of liquor in taxis prohibited	109
	148	Eating and drinking in taxis	109
	149	Restrictions on carriage of animals in taxis	109
	150	Taxi passengers—soiled clothing etc	110
	151	Intoxicated taxi passengers	110
	152	Offender to get out of taxi when directed	111
	153	Removal of people from taxis	111
	154	Lost property found by taxi passengers	112
Division 4.3.5	Other matters relating to taxi services
	155	Declaration of ACT taxi region	112
	156	Standards about security cameras in taxis	112
	157	Interference with taxi security cameras and recordings	114
	158	Standards for taximeters	114
	159	Interference with taximeters	115
	160	Authority may exempt wheelchair-accessible taxi drivers from approved training course	115
	161	Authority may require wheelchair-accessible taxi drivers to undertake training	115
	162	Approval of wheelchair-accessible taxi driver training courses	116
Chapter 5	Disciplinary action in relation to accreditations and taxi licences
	163	Meaning of service authority	117
	164	When authority may take action in relation to accreditations and taxi licences	117
	165	Action that may be taken in relation to accreditations and taxi licences	119
	166	Procedure for authority taking disciplinary action	120
	167	Immediate suspension of accreditation or taxi licence	122
	168	Effect of suspension of accreditation or taxi licence	124
	169	Return of certificate of accreditation or taxi licence	124
Chapter 6	Enforcement
	170	Purpose of powers under ch 6	125
	171	Power to require records or information	125
	172	Power to inspect maintenance facilities	126
	173	Power to inspect and test vehicles	127
	174	Power to require vehicles or equipment to be inspected and tested	129
	175	Attachment and removal of noncompliance notices	130
	176	Police officer or authorised person may require name and address	131
Chapter 7	Miscellaneous
	177	Exemption of certain taxis—Act, s 65 (1) (a)	132
	178	Exemption of certain wheelchair-accessible taxis—Act, s 65 (1) (a)	132
Schedule 1	Service standards	133
Part 1.1	Bus service standards	133
Part 1.2	Taxi network service standards	134
Part 1.3	Taxi operator service standards	136
Dictionary		138
Endnotes
	1	About the endnotes	144
	2	Abbreviation key	144
	3	Legislation history	145
	4	Amendment history	145
	5	Earlier republications	156

Australian Capital Territory
Road Transport (Public Passenger Services) Regulations 2002     

made under the
Road Transport (Public Passenger Services) Act 2001

    

  

Chapter 1	Preliminary

1	Name of regulations
These regulations are the Road Transport (Public Passenger Services) Regulations 2002.
3	Dictionary
The dictionary at the end of these regulations is part of these regulations.
Note 1	The dictionary defines certain words and expressions, and includes references (signpost definitions) to other words and expressions defined elsewhere in these regulations or in other legislation.
	For example, the signpost definition ‘road transport legislation—see the Road Transport (General) Act 1999, section 6.’ means the expression ‘road transport legislation’ is defined in section 6 of that Act and the definition applies to these regulations.
Note 2	A definition in the dictionary (including a signpost definition) applies to the entire regulations unless the definition, or another provision of the regulations, provides otherwise or the contrary intention otherwise appears (see Legislation Act 2001, s 155 and s 156 (1)).
4	Notes
A note included in these regulations is explanatory and is not part of these regulations.
Note	See Legislation Act 2001, s 127 (1), (4) and (5) for the legal status of notes.
4A	Offences against regulations—application of Criminal Code etc
Other legislation applies in relation to offences against these regulations. 
Note 1	Criminal Code
The Criminal Code, ch 2 applies to the following offences against these regulations (see Code, pt 2.1):
·	reg 30A (Advertisements for bus services to display accreditation number)
·	reg 34 (Effect of noncompliance notices—bus operators)
·	reg 45 (Effect of noncompliance notices—bus drivers)
·	reg 88 (Taxi licensees to notify change of name or address)
·	reg 95 (Taxis to be fitted with complying taximeters)
·	reg 112 (Effect of noncompliance notices—taxi operators)
·	reg 126 (Effect of noncompliance notices—taxi drivers)
·	reg 127 (When a taxi hiring begins)
·	reg 127A (When a taxi hiring ends)
·	reg 134 (Operation of taxi roof sign by drivers)
·	reg 143 (Driver not to start taximeter before hiring begins)
·	reg 143A (When driver must start taximeter)
·	reg 143B (Operation of taximeter during hiring)
·	reg 143C (Operation of taximeter at end of hiring)
·	reg 144 (Driver to ask for correct fare)
·	reg 144A (Payment of taxi fare)
·	reg 144B (ACT Taxi Subsidy Scheme vouchers—offences).
The chapter sets out the general principles of criminal responsibility (including burdens of proof and general defences), and defines terms used for offences to which the Code applies (eg conduct, intention, recklessness and strict liability).
Note 2	Penalty units
The Legislation Act, s 133 deals with the meaning of offence penalties that are expressed in penalty units.

Chapter 2	Accreditation of public passenger service operators and taxi networks
Part 2.1	Kinds of accreditation
    
5	Accreditations that may be approved 
	(1)	The road transport authority may accredit people to operate the following kinds of bus services:
	(a)	regular route services;
	(b)	tour and charter services.
	(2)	The road transport authority may accredit people to operate a taxi network for the following kinds of taxi services:
	(a)	a taxi service (other than a restricted taxi service);
	(b)	a restricted taxi service.
	(3)	The road transport authority may accredit people to operate the following kinds of taxi services:
	(a)	a taxi service (other than a restricted taxi service);
	(b)	a restricted taxi service.

Part 2.2	Accreditation procedure
    
6	Definitions for pt 2.2
In this part:
applicant, for accreditation (including for the renewal of an accreditation)—see regulation 7 (1).
regulated service means—
	(a)	a public passenger service; or
	(b)	a taxi network. 
relevant person, for an application for accreditation (including for the renewal of an accreditation) by a person or in relation to an accreditation held by a person, means—
	(a)	if the person is an individual—the person and any employee of the person who is concerned with, or takes part in, the management of the regulated service to which the application relates; or
	(b)	if the person is a corporation—each executive officer of the corporation; or
	(c)	if the person is any other kind of entity—the person and anyone else who is concerned with, or takes part in, the entity’s management.
7	Application procedure for accreditation
	(1)	A person (the applicant) who applies to the road transport authority for an accreditation of a particular kind (including for the renewal of an accreditation) must give the authority—
	(a)	a completed application form for accreditation of that kind; and
	(b)	the proposed service standards for the regulated service to which the application relates; and
	(c)	a statement supplied by a police officer about the applicant’s criminal history (if any) and the infringement notices (if any) served on the person.
Note	A fee for the application may be determined under the Road Transport (General) Act 1999, s 96.
	(2)	The road transport authority may require the applicant to give the authority any additional documents or other information that the authority reasonably needs to decide the application.
	(3)	The applicant may, with the road transport authority’s agreement, give the authority amended service standards for the regulated service to which the application relates.
	(4)	In this regulation:
infringement notice—
	(a)	means a notice served under the Road Transport (General) Act 1999, section 24 (Service of infringement notices generally) or section 36 (Service of infringement notices on responsible persons for vehicles); and
	(b)	includes a notice (however described) served on a person under the law of another jurisdiction that gives the person the option of paying an amount for an offence instead of being charged with the offence.
8	Mandatory refusal of accreditation
	(1)	The road transport authority must refuse an application for accreditation (including for the renewal of an accreditation) if the authority believes, on reasonable grounds, that—
	(a)	the applicant is not a suitable person to operate the kind and size of regulated service to which the application relates; or
	(b)	compliance with the service standards proposed by the applicant for the regulated service will not ensure that the applicant provides a safe, reliable and efficient regulated service; or
	(c)	the applicant does not have the capacity to meet the service standards proposed by the applicant.
Note	For the service standards, see sch 1.
	(2)	The matters to which the road transport authority may have regard in deciding whether the applicant is a suitable person include the following:
	(a)	the financial capacity of the applicant to operate the kind and size of regulated service to which the application relates;
	(b)	the knowledge and experience of the relevant people in relation to the operation of a regulated service of the kind and size to which the application relates;
	(c)	whether a relevant person is or has been a director (however described) of a corporation that is or has been placed in administration or liquidation or wound-up under an Australian or foreign law.
	(3)	However, the applicant is not a suitable person to operate the regulated service if—
	(a)	the applicant is disqualified under chapter 5 (Disciplinary action in relation to accreditations and taxi licences) from holding or applying for the accreditation; or
	(b)	for an application for a kind of accreditation for which educational qualifications have been approved by the road transport authority—at least 1 relevant person does not hold the approved educational qualifications; or
	(c)	a relevant person—
	(i)	has been found guilty of a mandatory disqualifying offence; or
	(ii)	is disqualified (however described) from managing a corporation under an Australian or foreign law (including, for example, the Corporations Act, part 2D.6 (Disqualification from managing corporations)); or
	(iii)	is an undischarged bankrupt under an Australian or foreign law; or
	(d)	a relevant person has been found guilty of an offence against any of the following provisions of the Corporations Act:
	(i)	section 209 (3) (which is about a public company giving financial benefits to a related party); 
	(ii)	part 5.8 (which relates to the winding-up etc of companies); or
	(e)	a relevant person has been found guilty of an offence against another Australian law or a foreign law that corresponds to a provision mentioned in subregulation (3) (d).
9	Discretionary refusal of accreditation 
The road transport authority may refuse an application for accreditation (including for the renewal of an accreditation) if the authority believes, on reasonable grounds, that—
	(a)	a relevant person has failed to comply with a requirement made by the authority in relation to the application or a requirement of the Act relating to the application; or
	(b)	the applicant has contravened an accepted service standard; or
	(c)	the applicant has contravened a condition of the person’s accreditation; or
	(d)	a relevant person has contravened any other provision of the Act; or
	(e)	the applicant has not maintained a public vehicle policy in accordance with the Road Transport (General) Act 1999, section 217 (Public vehicle insurance compulsory) for a public passenger vehicle operated by the person.
Note	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations and service standards (see Legislation Act 2001, s 104).
10	Issue or amendment of accreditation subject to conditions
	(1)	An accreditation may be issued or renewed subject to a condition imposed by the road transport authority.
	(2)	An accreditation may be amended by the road transport authority to impose a condition to which the accreditation is to be subject or to amend or revoke a condition to which the accreditation is already subject.
	(3)	A condition mentioned in subregulation (1) or (2) may be imposed, amended or revoked by the road transport authority—
	(a)	on the authority’s own initiative or on the application of the applicant for, or the holder of, an accreditation; and
	(b)	for a stated period or indefinitely.
11	Accredited people—procedure for imposition etc of conditions on authority’s initiative 
	(1)	This regulation applies to a person if the road transport authority proposes, on its own initiative, to take action under regulation 10 (2) to amend an accreditation held by the person to impose, amend or revoke a condition (the proposed action).
	(2)	The road transport authority must give the accredited person a written notice stating—
	(a)	the proposed action; and
	(b)	if the proposed action is to impose a condition to which the accreditation is to be subject—the proposed condition; and
	(c)	if the proposed action is to amend a condition to which the accreditation is subject—the proposed condition as amended; and
	(d)	if the proposed action is to impose or amend a condition—the grounds for the proposed action; and
	(e)	if appropriate, any action that must be taken by the person to avoid or reverse the proposed action; and
	(f)	the date when the proposed imposition, amendment or revocation of the condition takes effect (the date of effect); and
	(g)	that the proposed action takes effect on the date of effect unless the notice is revoked by the authority before that date.
	(3)	The notice may, but need not, provide an opportunity for the person to make representations about why the proposed action should not be taken.
	(4)	The date of effect must not be earlier than 14 days after the notice is given to the person.
	(5)	This regulation does not affect the taking of action under chapter 5 (Disciplinary action in relation to accreditations and taxi licences).
12	Accreditation and certificates of accreditation
	(1)	If the road transport authority accredits a person to operate a regulated service, the authority must give the person—
	(a)	a certificate of accreditation; and
	(b)	a copy of the service standards in relation to which the accreditation was given.
	(2)	The certificate of accreditation must show—
	(a)	the accreditation number allocated to the person; and
	(b)	the person’s full name; and
	(c)	the kind of accreditation; and
	(d)	the expiry date of the accreditation.
	(3)	The certificate of accreditation may also show any additional information that the authority considers appropriate.
	(4)	The maximum period the road transport authority may accredit a person (including renew an accreditation) to operate a regulated service is as follows:
	(a)	for a bus service—3 years;
	(b)	for a taxi service—6 years; 
	(c)	for a taxi network—6 years.
	(5)	An accreditation is not transferable.
13	Accepted service standards—amendment on accredited person’s initiative
	(1)	An accredited person may apply to the road transport authority for the amendment of an accepted service standard.
	(2)	The road transport authority may, in writing, approve the amendment if satisfied, on reasonable grounds, that compliance with the service standard, as amended, will ensure that the accredited person provides a safe, reliable and efficient regulated service.
	(3)	The road transport authority must—
	(a)	tell the accredited person whether the authority has approved the amendment; and 
	(b)	if the authority has approved the amendment—tell the accredited person when the amendment takes effect.
13A	Accepted service standards—amendment on authority’s initiative
	(1)	This regulation applies if the road transport authority considers, on reasonable grounds, that the amendment of an accepted service standard is necessary to ensure that the accredited person for the service standard provides a safe, reliable and efficient regulated service.
	(2)	The road transport authority may, by written notice given to the accredited person, ask the person to agree to the amendment of the accepted service standard.
	(3)	The notice must—
	(a)	state the proposed amendment; and
	(b)	state the reason for the proposed amendment; and
	(c)	state when the road transport authority proposes that the amendment take effect; and
	(d)	ask the accredited person to tell the road transport authority within a stated reasonable time (of at least 7 days) whether the person agrees to the amendment.
	(4)	The notice may include any other information that the road transport authority considers appropriate.
	(5)	If the accredited person agrees to the proposed amendment of the accepted service standard, the road transport authority must, in writing, amend the service standard.
	(6)	If the road transport authority and the accredited person agree on an amendment (an alternative amendment) of the accepted service standard that is different to the proposed amendment, the authority must, in writing, amend the service standard.
	(7)	However, the road transport authority may agree to an alternative amendment of the accepted service standard only if satisfied, on reasonable grounds, that compliance with the service standard, as amended, will ensure that the accredited person provides a safe, reliable and efficient regulated service.
	(8)	If the road transport authority amends an accepted service standard under subregulation (5) or (6), the authority must—
	(a)	give the accredited person a copy of the amended service standard; and 
	(b)	tell the accredited person when the amended service standard takes effect.
14	Notification of change in details of accreditation or operation of regulated service
	(1)	This regulation applies if—
	(a)	particulars set out in an application for accreditation (including for the renewal of an accreditation) or other documents given to the road transport authority for the application, or the particulars shown in the certificate of accreditation, become (or are about to become) inaccurate or inapplicable because of a change in circumstances; or
	(b)	the operation of a regulated service is changed in a way that may have an adverse effect on the provision of a safe, reliable and efficient regulated service by an accredited person; or
	(c)	the financial circumstances of an accredited person change in a way that affects the person’s ability to provide a safe, reliable and efficient regulated service.
Examples for par (a)—changes of circumstances
1	A change in a relevant person for an accredited person.
2	A relevant person is convicted or found guilty of a mandatory disqualifying offence or disqualified from managing a corporation under the Corporations Act, pt 2D.6.
3	An accredited entity or a relevant person is declared bankrupt. 
4	An entity no longer has a relevant person who has the relevant approved educational qualifications.
5	A change of business address.
	(2)	The accredited person must give the road transport authority written notice of the change as soon as practicable (but within 7 days) after the change and, if the change relates to the certificate of accreditation, return the certificate to the authority.
Maximum penalty:  20 penalty units.
	(3)	If the change relates to the certificate of accreditation and the certificate is returned to the road transport authority, the authority must amend the certificate or issue another certificate for the remainder of the period of the certificate that it replaces.
	(4)	The road transport authority may require a person who becomes a relevant person for an accredited person after the authority gives the accreditation to—
	(a)	comply with regulation 7 (1) (c) (which is about a criminal records check); and 
	(b)	provide any other information that the authority reasonably requires to decide whether, because of the change of circumstances, the accredited person ceases to be a suitable person to be accredited.
	(5)	A person must not fail to comply with a requirement under subregulation (4). 
Maximum penalty:  20 penalty units.
15	Holder of conditional accreditation to comply with conditions
The holder of an accreditation must not, without reasonable excuse, contravene a condition to which the accreditation is subject.
Maximum penalty:  20 penalty units.
16	Replacement of certificate of accreditation
	(1)	The road transport authority may issue a replacement certificate of accreditation to the holder of the accreditation if satisfied that the certificate of accreditation has been lost, stolen or destroyed.
	(2)	For subregulation (1), the road transport authority may require the holder of the accreditation to give the authority a statement, verified by a statutory declaration signed by the person, that the certificate has been lost, stolen or destroyed.
Note 1	A fee for the application may be determined under the Road Transport (General) Act 1999, s 96.
Note 2	The Statutory Declarations Act 1959 (Cwlth) applies to the making of statutory declarations under ACT laws.
17	Production of certificate of accreditation
	(1)	An accredited person must not, without reasonable excuse, fail to produce a certificate of accreditation for a particular kind of regulated service for inspection when required to do so by a police officer or authorised person.
Maximum penalty:  5 penalty units.
	(2)	It is a defence to an offence against subregulation (1) if—
	(a)	the defendant has a reasonable excuse for failing to produce the certificate of accreditation when required to do so; and
	(b)	within 3 days after being required to produce the certificate, the defendant produces the certificate at the place directed by the police officer or authorised person.
18	Surrender of accreditation
	(1)	An accredited person may apply to the road transport authority to surrender an accreditation held by the person.
	(2)	The application may be made personally by the person or by an agent who produces written evidence of the person’s appointment as agent.
	(3)	The person must, with the application—
	(a)	return the person’s certificate of accreditation to the road transport authority; or
	(b)	if the certificate has been lost, stolen or destroyed—give the authority a statement, verified by a statutory declaration signed by the person or agent, that the certificate has been lost, stolen or destroyed.
Note	The Statutory Declarations Act 1959 (Cwlth) applies to the making of statutory declarations under ACT laws.
	(4)	If the person complies with this regulation, the road transport authority must approve the application unless the authority is taking action to suspend or cancel the person’s accreditation.
	(5)	However, if the person is accredited to operate regular route services, the road transport authority may approve the application only if each service contract held by the person has expired or been terminated in accordance with the contract. 

Part 2.3	Other matters relating to accreditation
    
19	Approval of educational qualifications
	(1)	The road transport authority may, in writing, approve educational qualifications for a kind of accreditation.
	(2)	An approval of educational qualifications is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act 2001.
20	Operator training 
The road transport authority may, by written notice, direct an accredited person to undertake, within a stated reasonable time, stated training about the operation of the public passenger service or taxi network for which the person is accredited.
20A	Tour and charter services from interstate—Act,
s 65 (1) (a)
A person who operates tour and charter services is exempt from the Act, section 20 (2) (Unaccredited operators not to operate certain bus services) in relation to a particular tour and charter service (the ACT tour) that is operated partly within the ACT  if—
	(a)	the ACT tour begins and ends outside the ACT; and
	(b)	each passenger on the tour engages with the operator (or an engagement is made with the operator on the passenger’s behalf) for the passenger’s journey to begin and end outside the ACT; and
	(c)	the person is authorised to operate the ACT tour under the law of another jurisdiction.
Note	The Act, s 20 (2) would otherwise require the tour and charter service operator to be accredited under these regulations for the operation of the ACT tour.

Chapter 3	Bus services
Part 3.1	Operation of bus services
Division 3.1.1	Bus services generally
21	Maintenance of buses
	(1)	The accredited operator of a bus service must not use a bus to operate the service unless the bus is serviced and maintained in accordance with the bus manufacturer’s maintenance standards (however described) relating to the bus.
Maximum penalty:  20 penalty units.
	(2)	The accredited operator of a bus service must not use a bus to operate the service unless the bus complies with the requirements of the vehicle standards applying to the bus.
Maximum penalty:  20 penalty units.
Note 1	For other provisions about the maintenance of vehicles and compliance with the vehicle standards, see Road Transport (Vehicle Registration) Regulations 2000, ch 6.
Note 2	For additional insurance requirements for buses, see Road Transport (General) Act 1999, div 10.12.
22	Fleet and maintenance records for buses to be made
	(1)	The accredited operator of a bus service must make a written record of the following particulars for each bus used to operate the service:
	(a)	the make, model and year of manufacture of the bus;
	(b)	the registration number of the bus;
	(c)	the insurance policies, and the expiry date of the policies, that apply in relation to the operation of the bus;
	(d)	the maximum number of seated and standing passengers that may be carried on the bus in accordance with regulation 37 (Maximum number of passengers in buses);
	(e)	the date the bus was first used by the operator to operate the bus service and (if applicable) the date the bus ceased to be used by the operator to operate the bus service;
	(f)	the inspections of the bus for compliance with regulation 21 (Maintenance of buses);
	(g)	any defects that affect the roadworthiness or safe operation of the bus;
	(h)	the cleaning, servicing, maintenance and repair of the bus and any other work done to the bus;
	(i)	accidents or other incidents in which—
	(i)	the death of, or bodily injury to, a person is caused by, or arises out of the use of, the bus; or
	(ii)	damage to property is caused by, or arises out of the use of, the bus.
	(2)	The accredited operator of a bus service must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
23	Notification of changes to bus fleet
The accredited operator of a bus service must, as soon as practicable (but within 5 days) after acquiring (including under a lease) a bus to operate the bus service, give the road transport authority written notice of the matters mentioned in regulation 22 (1) (a) to (d).
Maximum penalty:  20 penalty units.
24	Notifiable incidents involving buses
	(1)	The accredited operator of a bus service must, as soon as practicable (but within 24 hours) after a notifiable accident, give the road transport authority written notice of the time and date when, and the place where, the accident happened.
Maximum penalty:  20 penalty units.
	(2)	The accredited operator of a bus service must, as soon as practicable (but within 5 days) after a notifiable accident, give the road transport authority written notice of the following information:
	(a)	the make, model and registration number of the bus involved in the accident;
	(b)	the full name and home address of the driver of the bus involved in the accident;
	(c)	the circumstances of the accident;
	(d)	the name and address of anyone killed or injured in the accident;
	(e)	for an injured person—the kind of injuries received by the person.
Maximum penalty:  20 penalty units.
	(3)	The accredited operator of the bus service must also give the road transport authority written notice of any other incident relating to a bus that significantly affects the operation of the bus service.
Maximum penalty:  20 penalty units.
	(4)	In this regulation:
notifiable accident means an accident or other incident in which the death of, or bodily injury to, a person is caused by, or arises out of the use of, a bus used to operate the bus service. 
25	Condition of buses
	(1)	The accredited operator of a bus service must ensure that, while a bus is being used to operate the service, its interior, exterior and fittings are clean and undamaged and that its fittings are properly fitted and securely in place.
Maximum penalty:  10 penalty units.
	(2)	In this regulation:
exterior, of a bus, includes the body, door panels, bumper bars, trim and wheels of the bus.
26	Bus drivers to hold appropriate driver licence or authority
The accredited operator of a bus service must ensure that a person who drives a vehicle to operate the service is—
	(a)	the holder of a public vehicle licence authorising the person to drive the vehicle for hire or reward; or
	(b)	exempt from holding a public vehicle licence under the Road Transport (Driver Licensing) Regulations 2000, regulation 94A (Exemption of drivers of public vehicles driven for hire or reward—Act, s 31 (1) (b)).
Maximum penalty:  20 penalty units.
27	Records of bus drivers to be made
	(1)	The accredited operator of a bus service must make a written record of the following particulars for each person who drives a bus to operate the service:
	(a)	the person’s full name and home address;
	(b)	the prescribed driver authority information for the person; 
	(c)	the dates and times when the bus was driven by the person.
	(2)	The accredited operator of a bus service must not fail to comply with subregulation (1).
Maximum penalty: 1 0 penalty units.
	(3)	In this regulation:
prescribed driver authority information, for a person, means—
	(a)	if the person is the holder of a public vehicle licence—the number of the person’s public vehicle licence and its expiry date; or
	(b)	in any other case—
	(i)	the number of the person’s Australian driver licence and its expiry date; and
	(ii)	the number of the authority mentioned in the Road Transport (Driver Licensing) Regulations 2000, regulation 94A (1) (b) held by the person and its expiry date.
28	Keeping and inspection etc of records about buses
	(1)	A person who is or has been the accredited operator of a bus service must—
	(a)	keep every record required to be made by the person under the Act for at least 4 years after the making of the last entry in it; and
	(b)	produce the record for inspection when required by a police officer or authorised person; and
	(c)	provide the record, or a copy of the record, to the road transport authority for inspection within a stated reasonable time when required to do so, in writing, by the authority.
Note	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations (see Legislation Act 2001, s 104).
	(2)	A person must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
	(3)	The road transport authority, police officer or authorised person may take copies of any record produced or provided under subregulation (1) (b) or (c).
	(4)	This regulation does not apply to a recording made by a security camera in a bus.
Note	For the keeping and destruction of security camera recordings, see reg 32 (2).
29	Display of notice on bus about maximum number of passengers
	(1)	The accredited operator of a single-decker bus used to operate a bus service must display in a conspicuous position at the rear of the bus a statement, in legible text at least 25mm high, of the maximum number of seated, and the maximum number of standing, passengers the bus is permitted to carry under regulation 37 (3) (Maximum number of passengers in buses).
Maximum penalty:  5 penalty units.
	(2)	The accredited operator of a double-decker bus used to operate a bus service must display in a conspicuous position at the rear of the bus a statement, in legible text at least 25mm high, of—
	(a)	the maximum number of seated passengers the bus is permitted to carry on each deck of the bus under regulation 37 (3); and 
	(b)	the maximum number of standing passengers the bus is permitted to carry on the lower deck under the subregulation.
Maximum penalty:  5 penalty units.
30	Accreditation details to be displayed on buses
	(1)	The accredited operator of a bus used to operate a bus service must display on the bus in a position approved, in writing, by the road transport authority a statement, in legible text at least 50mm high, of the name in which the accreditation is held and the accreditation number allocated to the operator by the authority.
Maximum penalty:  5 penalty units.
	(2)	An approval is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act 2001.
30A	Advertisements for bus services to display accreditation number
	(1)	The accredited operator of a bus used to operate a bus service must ensure that an advertisement for the bus service identifies the service by its accreditation number. 
Maximum penalty:  10 penalty units.
Note	A person who pretends to be accredited to operate a bus service, or a bus service of a particular kind, commits an offence against the Act, s 21.
	(2)	This regulation does not apply to an advertisement appearing in a vehicle used to operate the bus service.
Note	In a vehicle includes on the vehicle (see dict, def in a vehicle).
	(3)	An offence against this regulation is a strict liability offence.
31	Presence of security camera in bus to be indicated
The accredited operator of a bus fitted with a security camera must ensure that signs telling people that they may be under video surveillance while in or near the bus are conspicuously placed inside and outside the bus.
Maximum penalty:  5 penalty units.
Note 1	The accredited operator must also comply with any standards about security cameras in buses, see reg 68 (5).
Note 2	If the National Privacy Principles under the Privacy Act 1988 (Cwlth) apply to the accredited operator, the operator must collect personal information in accordance with the principles or another provision of the Privacy Act (including, for example, a code of practice).
32	Bus operator’s responsibilities for security camera recordings
	(1)	This regulation applies to the accredited operator of a bus if the bus is fitted with a security camera.
	(2)	If a recording made by the security camera has not been given to a police officer or the road transport authority under subregulation (4), the accredited operator must ensure that the recording is—
	(a)	kept by the accredited operator for 30 days after the day it is made; and
	(b)	destroyed as soon as practicable after the end of the 30 day period.
	(3)	The accredited operator of a bus must not fail to comply with subregulation (2).
Maximum penalty:  10 penalty units.
Note	The accredited operator must also comply with any standards about security cameras in buses, see reg 68 (5).
	(4)	If a police officer or the road transport authority asks the accredited operator of a bus to give the police officer or authority a recording made by the security camera, the accredited operator must not, without reasonable excuse, fail to comply with the request.
Maximum penalty:  10 penalty units.
	(5)	The accredited operator of a bus must maintain, in good condition and fully operational, equipment that can display a recording made by the security camera.
Maximum penalty:  5 penalty units.
Note	If the National Privacy Principles under the Privacy Act 1988 (Cwlth) apply to the accredited operator, the operator must store, use and disclose the recordings in accordance with the principles.  For example, the principles authorise the use or disclosure of personal information if—
	(a)	there is reason to suspect that unlawful activity has been, is being or may be engaged in, and the accredited operator uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant people or authorities (see principle 2.1 (f)); or
	(b)	the use or disclosure is required or authorised by or under law (see principle 2.1 (g)).
33	Bus operators to comply with service standard for lost property 
The accredited operator of a bus service who is given lost property found in or near a bus used to operate the service must deal with the property in accordance with the operator’s accepted service standard for the handling and disposal of lost property.
Maximum penalty:  5 penalty units.
34	Effect of noncompliance notices—bus operators
	(1)	The accredited operator of a bus to which a noncompliance notice has been attached under regulation 175 (Attachment and removal of noncompliance notices) commits an offence if the accredited operator allows the bus to be used to operate a bus service—
	(a)	after the time of effect of the notice; or
	(b)	after the accredited operator knows the notice has been removed other than in accordance with regulation 175.
Maximum penalty:  20 penalty units.
Note	For the time of effect, see reg 175 (2) (b).
	(2)	This regulation ceases to apply to the bus if a police officer or authorised person has directed under regulation 175 that the notice be taken to have been removed.
	(3)	An offence against this regulation is a strict liability offence.
Division 3.1.2	Bus drivers
35	Requirements about bus drivers stopping for passengers
	(1)	A bus driver must stop the bus and drop off a passenger at a bus stop if the passenger indicates to the driver that the passenger wishes to get off the bus at the bus stop.
Maximum penalty:  5 penalty units.
	(2)	A bus driver must stop the bus and pick up a person at a bus stop if the person indicates to the driver that the person wishes to get on the bus at the bus stop.
Maximum penalty:  5 penalty units.
	(3)	Despite subregulations (1) and (2), the bus driver may refuse to stop the bus or pick up a person if—
	(a)	the driver would contravene regulation 37 (Maximum number of passengers in buses) or regulation 39 (Carriage of goods in buses) if the driver picked up the person; or
	(b)	the person is a person mentioned in regulation 63 (Bus passengers—soiled clothing etc) or regulation 64 (Intoxicated bus passengers).
	(4)	This regulation does not, by implication, require a bus driver to pick up and drop off passengers only at bus stops.
36	Where bus drivers must stop on a road
If a bus driver stops on a road to drop off or pick up a passenger, the driver must stop parallel to, and as close as practicable to, the side of the road.
Maximum penalty:  5 penalty units.
37	Maximum number of passengers in buses
	(1)	A bus driver must not, at any time—
	(a)	carry in the bus more passengers, whether seated or standing, than the total number of passengers permitted to be carried in the bus; or
	(b)	if the bus is a single-decker—
	(i)	carry in the bus more passengers seated than the number of passengers permitted to be carried seated in the bus; or
	(ii)	carry in the bus more passengers standing than the number of passengers permitted to be carried standing in the bus; or
	(c)	if the bus is a double-decker—
	(i)	carry more passengers seated on a deck of the bus than the number of passengers permitted to be carried seated on that deck of the bus; or
	(ii)	carry more passengers standing on the lower deck of the bus than the number of passengers permitted to be carried standing in the bus.
Maximum penalty:  5 penalty units.
Note	Passengers are not allowed to stand on the upper deck of a double-decker bus, see reg 44 (2) (c).
	(2)	In working out the number of passengers being carried, the following people are not to be taken into account:
	(a)	any child apparently under 5 years old who is being carried on the lap of a seated passenger;
	(b)	every 3rd child, whether seated or standing, who is apparently under 12 years old unless the child is seated on a seat designed (either by way of fixed armrests or seating contours for individual passengers) so that it is impracticable for the seat to be used by more than the number of passengers for which it is designed.
	(3)	For these regulations, the number of passengers who are permitted to be carried seated, or are permitted to be carried standing, in a bus is—
	(a)	if the bus is registered under the Road Transport (Vehicle Registration) Act 1999—the number notified (or last notified) to the bus operator by the road transport authority; or
	(b)	if the bus is registered under the law of another jurisdiction that corresponds to the Road Transport (Vehicle Registration) Act 1999—the number permitted to be carried by the bus under that law.
38	Responsibilities of bus drivers for security cameras
	(1)	This regulation applies to the driver of a bus if the bus is fitted with a security camera.
	(2)	The driver must, before operating the vehicle as a bus, check whether the security camera is operating.
Maximum penalty:  5 penalty units.
	(3)	If the camera is not operating, the driver must tell the accredited operator of the bus.
Maximum penalty:  5 penalty units.
Note	The bus driver must also comply with any standards about security cameras in buses, see reg 68 (5).
39	Restrictions on carriage of goods in buses
	(1)	A bus driver must not allow anyone to place or carry in the bus something that, because of its size or dimensions, cannot be carried in the bus without inconvenience or danger to someone else.
Maximum penalty:  5 penalty units.
	(2)	Subregulation (1) does not apply to anything used by a person with a disability to alleviate the effect of the disability.
40	Responsibility of bus drivers for lost property
A bus driver who finds lost property in the bus, or who is given lost property under regulation 67 (Lost property found by bus passengers), must give the property to the accredited operator of the bus within 24 hours after finding or being given the property.
Maximum penalty:  5 penalty units.
41	Behaviour of bus drivers generally
A bus driver must not—
	(a)	solicit for passengers or for a hiring; or
	(b)	move the bus while a door is open; or
	(c)	start or stop the bus in a way that subjects a passenger or anyone else to unnecessary risk of injury.
Maximum penalty:  10 penalty units.
Note 1	A bus driver is not allowed to smoke in the bus (see Smoke-free Areas (Enclosed Public Places) Act 1994).
Note 2	A bus driver must also comply with any standards about security cameras in buses, see reg 68 (5).
42	Dress and conduct of bus drivers
	(1)	A bus driver must be clean and tidy and wear clean and respectable clothes.
Maximum penalty:  5 penalty units.
	(2)	A bus driver must behave in an orderly way and with politeness and propriety towards every passenger, police officer and authorised person and other road users.
Maximum penalty:  5 penalty units.
43	Drivers to remain in bus
A bus driver must not, without reasonable excuse, leave the driver’s seat of the bus during a journey of the bus.
Maximum penalty:  5 penalty units.
44	Passengers not to be carried on certain parts of a bus
	(1)	A bus driver must not allow a passenger—
	(a)	to enter the driver’s compartment (if any) of the bus; or
	(b)	to occupy the driver’s seat or a part of the driver’s seat.
Maximum penalty:  5 penalty units.
	(2)	A bus driver must not, while the bus is moving, allow a passenger—
	(a)	on a part of the bus not designed to carry passengers; or
	(b)	on a part of the bus beside or in front of the driver’s seat; or
	(c)	if the bus is a double-decker—to stand on the upper deck of the bus.
Maximum penalty:  5 penalty units.
	(3)	Without limiting subregulation (2), the parts of a bus not designed to carry passengers include—
	(a)	the roof, steps and footboard; and 
	(b)	if the bus is a double-decker—the stairs to the upper deck.
45	Effect of noncompliance notices—bus drivers
	(1)	The driver of a bus to which a noncompliance notice has been attached under regulation 175 (Attachment and removal of noncompliance notices) commits an offence if the driver uses the bus to operate a bus service—
	(a)	after the time of effect of the notice; or
	(b)	after the driver knows the notice has been removed other than in accordance with regulation 175.
Maximum penalty:  20 penalty units.
Note	For the time of effect, see reg 175 (2) (b).
	(2)	This regulation ceases to apply to the bus if a police officer or authorised person has directed under regulation 175 that the notice be taken to have been removed.
	(3)	An offence against this regulation is a strict liability offence.

Part 3.2	Bus tickets
    
46	Validity of bus tickets
	(1)	A bus ticket is valid for travel only for the journey or journeys for which it is issued.
	(2)	A bus ticket transferred in contravention of regulation 48 (Bus tickets not transferable) is not a valid ticket.
Note	The dictionary defines bus ticket as meaning anything issued by or on behalf of the accredited operator of a bus service for the purpose of authorising a person to travel in a bus operated for the service.
47	Valid bus ticket required for travel
	(1)	A person must not, without reasonable excuse, travel in a bus unless the person holds a valid bus ticket for the travel.
Maximum penalty:  5 penalty units.
	(2)	For subregulation (1), if a bus uses automatic equipment to read or record any details in a bus ticket, a bus ticket may be validated—
	(a)	for equipment that is operated by inserting a bus ticket into the equipment—by putting the ticket into the automatic equipment in accordance with any instructions provided by the bus operator; or
	(b)	for equipment operated by passing a bus ticket near the equipment—by passing the ticket near the equipment in accordance with any instructions provided by the bus operator.
Example of bus ticket inserted into automatic equipment
A bus ticket with a magnetic strip.
Example of bus ticket passed near automatic equipment
A bus ticket with a microchip.
48	Bus tickets not transferable
	(1)	A person who is issued with a bus ticket must not transfer (or offer to transfer) the ticket, or a part of the ticket, to someone else.
Maximum penalty:  5 penalty units.
	(2)	This regulation does not apply if—
	(a)	the ticket was bought for the other person; or
	(b)	the transfer is authorised by the accredited operator of the bus service.
49	Damaged or changed bus tickets not to be used
A person must not travel in a bus using a bus ticket if the ticket has been—
	(a)	damaged or defaced in a material respect; or 
	(b)	changed in a material particular.
Maximum penalty:  5 penalty units.
Examples of a bus ticket damaged or defaced in a material respect—par (a)
1	If the ticket has a magnetic strip or microchip, the ticket cannot be read or recorded by the automatic equipment used by a bus to read or record any details in the ticket.
2	The information shown on the ticket by, or with the authorisation of, the accredited operator of the bus service for which the ticket is issued is missing or cannot be readily read.
Examples of a bus ticket changed in a material particular—par (b)
1	The information shown on the ticket by, or with the authorisation of, the accredited operator of the bus service for which the ticket is issued has been changed or deleted without the accredited operator’s authorisation.
2	If the ticket has a magnetic strip or microchip, the information recorded in the magnetic strip or microchip by, or with the authorisation of, the accredited operator of the bus service for which the ticket is issued, has been changed or deleted without the accredited operator’s authorisation.
50	Concession tickets for buses
	(1)	A person must not travel in a bus using a concession ticket unless the person is entitled to use the concession ticket.
Maximum penalty:  5 penalty units.
	(2)	A bus driver, police officer or authorised person may require a person who uses (or attempts to use) a concession ticket to travel on a bus to produce satisfactory evidence (for example, a student or pensioner concession card) that the person is entitled to use the ticket to travel on the bus.
	(3)	A person must not, without reasonable excuse, fail to comply with a requirement under subregulation (2).
Maximum penalty:  5 penalty units.
	(4)	A person may not be prosecuted for offences against both subregulation (1) and subregulation (3) in relation to the same journey.
	(5)	For this regulation, a person is entitled to use a concession ticket for travel on a bus service if the accredited operator of the bus service has authorised the person to use the concession ticket.
	(6)	A person must not provide a document containing information that is false, misleading or incomplete in a material particular—
	(a)	in relation to an application for a concession ticket; or
	(b)	in purported compliance with a requirement under subregulation (2).
Maximum penalty:  20 penalty units.
	(7)	A person must not in or in relation to an application for a concession ticket or in purported compliance with a requirement under subregulation (2)—
	(a)	state anything that is false or misleading in a material particular; or
	(b)	omit from a statement anything without which the statement is misleading in a material particular.
Maximum penalty:  20 penalty units.
	(8)	In this regulation:
concession ticket means a bus ticket issued free or at a reduced fare.
51	Inspection and processing of bus tickets
A person who is in a bus must make the person’s bus ticket available for inspection or processing by an authorised person on the authorised person’s request.
Maximum penalty:  5 penalty units.

Part 3.3	Conduct of bus passengers
    
52	Conduct of people in buses generally
	(1)	A person in a bus must not unreasonably interfere with the comfort or safety of anyone else.
Maximum penalty:  5 penalty units.
	(2)	Without limiting subregulation (1), a person unreasonably interferes with the comfort or safety of someone else if the person—
	(a)	puts a foot on a seat; or
	(b)	spits; or
	(c)	uses offensive language; or
	(d)	behaves offensively; or
	(e)	uses a wheeled recreational device within the meaning of the Australian Road Rules, dictionary.
Note	A person is not allowed to smoke on a bus (see Smoke-free Areas (Enclosed Public Places) Act 1994).
53	Bus seats for older people and people with disabilities
	(1)	The accredited operator of a bus service may, by a notice in a bus operating the service, set aside seats for older people or people with a disability and specify the people who may use the seats.
	(2)	If a seat on a bus is set aside for particular people under subregulation (1), a person for whom the seat is not set aside must not continue to occupy the seat if a person for whom the seat is set aside is standing or indicates that the person wishes to use the seat.
Maximum penalty:  5 penalty units.
54	Drinking of liquor in buses generally prohibited
	(1)	A person must not drink, or be in possession of an open container of, liquor in a bus.
Maximum penalty:  5 penalty units.
	(2)	This regulation does not apply if the liquor is supplied in the bus by, or with the permission of, the accredited operator of the bus service.
55	Eating and drinking in buses
	(1)	A person must not eat or drink in a bus (or part of a bus) if eating and drinking in the bus (or the part of the bus) is prohibited by a notice displayed in the bus.
Maximum penalty:  5 penalty units.
	(2)	This regulation does not apply if—
	(a)	the person is eating or drinking with the permission of the accredited operator of the bus service; or
	(b)	the person is eating or drinking for medical reasons; or
	(c)	the food or drink is supplied in the bus by, or with the permission of, the accredited operator of the bus service.
56	Getting on and getting off buses
A person must not, without reasonable excuse, get on or off a bus—
	(a)	while the bus is moving; or
	(b)	through a window (including a window used as an emergency exit) or a roof hatch.
Maximum penalty:  5 penalty units.
57	No interference with bus equipment
A person must not, without reasonable excuse—
	(a)	interfere with equipment attached to or forming part of a bus; or
	(b)	block a bus door; or
	(c)	open a locked bus door; or
	(d)	open an unlocked bus door while the bus is moving; or
	(e)	interfere with an automatically operated bus door.
Maximum penalty:  5 penalty units.
58	Throwing objects in or from buses
A person must not throw anything in or from a bus.
Maximum penalty:  5 penalty units.
59	Travel not allowed on certain parts of bus
	(1)	A passenger on a bus must not—
	(a)	enter the driver’s compartment (if any) of the bus; or
	(b)	occupy the driver’s seat or a part of the driver’s seat.
Maximum penalty:  5 penalty units.
	(2)	A passenger must not, while the bus is moving—
	(a)	be on a part of the bus not designed to carry passengers; or
	(b)	be on a part of the bus beside or in front of the driver’s seat; or
	(c)	if the bus is a double-decker—stand on the upper deck of the bus.
Maximum penalty:  5 penalty units.
	(3)	Without limiting subregulation (2), the parts of a bus not designed to carry passengers include—
	(a)	the roof, steps and footboard; and 
	(b)	if the bus is a double-decker—the stairs to the upper deck.
60	Property not to be removed from buses
	(1)	A person must not remove from a bus property of the accredited operator of the bus.
Maximum penalty:  5 penalty units.
	(2)	This regulation does not apply to the accredited operator of the bus, a police officer or an authorised person.
61	No littering in buses
	(1)	A person must not deposit, in a bus, litter or anything that may endanger a person or property. 
Maximum penalty:  5 penalty units.
	(2)	This regulation does not apply to litter or a thing placed in a container provided in the bus for the collection of litter. 
62	Carriage of animals in buses
	(1)	A person must not take an animal onto a bus without the driver’s permission.
Maximum penalty:  5 penalty units.
	(2)	Subregulation (1) does not apply to—
	(a)	an animal accompanying a person with a disability that is trained to help the person alleviate the effect of the disability; or
	(b)	an animal being trained to help alleviate the effect of a disability.
Note	If a person is treated unfavourably because the person is accompanied by an animal trained to help the person alleviate the effect of a disability, the person is discriminated against (see Discrimination Act 1991, s 9).
63	Bus passengers—soiled clothing etc
	(1)	A bus driver, police officer or authorised person may direct a person not to get on, or to get off, a bus if the driver, police officer or authorised person believes, on reasonable grounds, that—
	(a)	the person, the person’s clothing or goods (or anything else on or carried by the person) may soil or damage the bus or the clothing or goods of someone else; or
	(b)	any of the person’s goods cannot, because of their size or dimensions, be carried in the bus without inconvenience or danger to someone else.
	(2)	Subregulation (1) (b) does not apply to anything used by a person with a disability to alleviate the effect of the disability.
	(3)	A person must not fail to comply with a direction under subregulation (1).
Maximum penalty:  5 penalty units.
64	Intoxicated bus passengers
	(1)	A bus driver, police officer or authorised person may direct a person not to get on, or to get off, a bus if the driver, police officer or authorised person believes, on reasonable grounds, that the person—
	(a)	is under the influence of liquor or a drug; and
	(b)	is causing, or is likely to cause, a nuisance or annoyance to someone else.
	(2)	A person must not fail to comply with a direction under subregulation (1).
Maximum penalty:  5 penalty units.
65	Offender to get off bus when directed
	(1)	A bus driver, police officer or authorised person may direct a person to get off the bus if the driver, police officer or authorised person believes, on reasonable grounds, that the person is committing, or has just committed, an offence against this part or part 3.2 (Bus tickets).
	(2)	A person must not fail to comply with a direction under subregulation (1).
Maximum penalty:  5 penalty units.
66	Removal of people from buses
A person who fails to comply with a direction under this part to get off a bus may be removed from the bus by a police officer.
67	Lost property found by bus passengers
A person who finds something on a bus must return it to its owner or give it to the bus driver, a police officer or an authorised person.
Maximum penalty:  5 penalty units.

Part 3.4	Other matters relating to bus services
    
68	Standards about security cameras in buses
	(1)	The road transport authority may, in writing, approve standards in relation to security cameras in buses.
	(2)	A standard may make provision in relation to security cameras in buses, including, for example—
	(a)	when security cameras may be installed; and
	(b)	the kinds of security cameras that may be installed; and
	(c)	the position of security cameras; and
	(d)	the operation of security cameras; and
	(e)	requirements about notices to be included in a bus that has a security camera installed.
Note	The Privacy Act 1988 (Cwlth) imposes obligations on some private sector organisations in relation to the collection, storage, use and disclosure of personal information collected about an individual.
	(3)	An approval is a disallowable instrument.
Note	A disallowable instrument must be notified, and presented to the Legislative Assembly, under the Legislation Act 2001.
	(4)	A standard may apply, adopt or incorporate (with or without change) an instrument, or a provision of an instrument, as in force from time to time.
Note 1	A statutory instrument may also apply, adopt or incorporate (with or without change) a law or instrument (or a provision of a law or instrument) as in force at a particular time (see Legislation Act 2001, s 47 (1)).
Note 2	If a statutory instrument applies, adopts or incorporates a law or instrument (or a provision of a law or instrument), the law, instrument or provision may be taken to be a notifiable instrument that must be notified under the Legislation Act 2001 (see s 47 (2)-(6)).
	(5)	A person must not, without reasonable excuse, contravene a standard approved under subregulation (1).
Maximum penalty:  20 penalty units.
69	Interference with bus security cameras and recordings 
	(1)	A person must not, without lawful authority or excuse, interfere with a security camera in a bus.
Maximum penalty:  20 penalty units.
	(2)	A person must not change or otherwise interfere with a recording made by a security camera in a bus.
Maximum penalty:  20 penalty units.
Note	For the destruction of recordings, see reg 32.
70	Appointment of bus stops
	(1)	Bus stops may be appointed by—
	(a)	the road transport authority; or
	(b)	the accredited operator of a bus service in accordance with the prior written approval of the road transport authority.
	(2)	A bus stop appointed under subregulation (1) must be indicated by a sign (a bus stop sign) erected or displayed with the authority’s approval and on which the words ‘bus stop’, ‘bus stand’ or ‘bus zone’, or some suitable pictorial representation, appear.
	(3)	If times are stated on a bus stop sign, the sign operates only during those times.
	(4)	If a bus service operated by a particular accredited operator is stated on a bus stop sign, the sign operates only in relation to a bus service operated by the accredited operator.

Chapter 4	Taxis
Part 4.1	Taxi networks
    
71	Affiliation of accredited taxi service operators with taxi network
	(1)	If the accredited operator of a taxi service applies to an accredited taxi network provider for affiliation with the network, the network provider must not, without reasonable excuse, refuse to affiliate the accredited operator with the network.
Maximum penalty:  20 penalty units.
	(2)	The network provider may refuse the application if the accredited operator does not comply with the network’s accepted service standards for affiliation of accredited operators of taxi services.
	(3)	 The network provider must refuse the application if the accredited operator is not accredited to operate a taxi service of the kind for which the network provider is accredited to provide taxi related services.
Maximum penalty:  20 penalty units.
72	Operation of taxis through taxi networks
	(1)	This regulation applies to an accredited taxi network provider who is providing taxi related services (including a taxi booking service) in relation to a vehicle while it is being operated as a taxi.
	(2)	The network provider must ensure that the vehicle—
	(a)	is licensed as a taxi; and
	(b)	is operated by a person who is accredited to operate the kind of taxi service for which the vehicle is licensed as a taxi; and
	(c)	is driven by a person who is— 
	(i)	the holder of a public vehicle licence authorising the person to drive the vehicle as a taxi for hire or reward; or
	(ii)	exempt from holding a public vehicle licence under the Road Transport (Driver Licensing) Regulations 2000, regulation 94A (Exemption of drivers of public vehicles driven for hire or reward—Act, s 31 (1) (b)); and
	(d)	complies with the network’s relevant accepted service standards for the operation of taxis (including, for example, in relation to equipment for sending messages between the network and the vehicle’s driver).
	(3)	An accredited taxi network provider must not fail to comply with subregulation (2).
Maximum penalty:  20 penalty units.
73	Taxi network access to taxi booking service
	(1)	An accredited taxi network provider must ensure that a taxi booking service is available at all times for taxis operated by affiliated taxi service operators.
Maximum penalty:  20 penalty units.
	(2)	The network provider must ensure that the taxi booking service is operated in accordance with the network’s accepted service standards for taxi bookings.
Maximum penalty:  20 penalty units.
74	Special responsibilities of taxi networks for wheelchair-accessible taxi hirings
	(1)	The regulation applies if—
	(a)	a person asks for a wheelchair-accessible taxi through a taxi booking service; and
	(b)	the person for whom the booking is being made is a wheelchair-dependent person; and
	(c)	a wheelchair accessible taxi operated by an affiliated taxi service operator is available for hire; and 
	(d)	the taxi’s driver does not accept an offer of the booking. 
	(2)	The network provider must direct the driver to accept the booking.
Maximum penalty:  10 penalty units.
75	Waiting periods for wheelchair-accessible taxis to be notified
An accredited taxi network provider must ensure that every person who asks for a booking to be made for a wheelchair-accessible taxi through the network’s taxi booking service is told, as soon as practicable after the booking is made, of the estimated time when, or the estimated period before which, the taxi will arrive at the place where the taxi is to pick up the person.
Maximum penalty:  10 penalty units.
76	Records of affiliated taxi service operators to be made 
	(1)	An accredited taxi network provider must make a written record of the following particulars for each affiliated taxi service operator:
	(a)	the person’s full name and home address; 
	(b)	the accreditation number allocated to the person by the road transport authority; 
	(c)	the kind of taxi service the person is accredited to operate; 
	(d)	the expiry date of the accreditation; 
	(e)	the registration numbers of the taxis operated by the operator through the taxi network.
	(2)	An accredited taxi network provider must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
77	Records of taxi drivers to be made 
	(1)	An accredited taxi network provider must make a written record of the following particulars for each person who drives a taxi that is being used to operate a taxi service by an affiliated taxi service operator:
	(a)	the person’s full name and home address;
	(b)	the prescribed driver authority information for the person; 
	(c)	the dates and times when the taxi was used by the person to provide a taxi service;
	(d)	the registration number of the taxi driven by the person.
	(2)	An accredited taxi network provider must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
	(3)	In this regulation:
prescribed driver authority information, for a person, means—
	(a)	if the person is the holder of a public vehicle licence—the number of the person’s public vehicle licence and its expiry date; or
	(b)	in any other case—
	(i)	the number of the person’s Australian driver licence and its expiry date; and
	(ii)	the number of the authority mentioned in the Road Transport (Driver Licensing) Regulations 2000, regulation 94A (1) (b) held by the person and its expiry date.
78	Keeping and inspection etc of records of taxi networks 
	(1)	A person who is or has been an accredited taxi network provider must—
	(a)	keep every record required to be made by the person under the Act—
	(i)	for a record mentioned in regulation 77 (1) (c) and (d)— for at least 1 year after the making of the last entry in it; and 
	(ii)	for any other record—for at least 4 years after the making of the last entry in it; and
	(b)	produce the record for inspection when required by a police officer or authorised person; and
	(c)	provide the record, or a copy of the record, to the road transport authority for inspection within a stated reasonable time when required to do so, in writing, by the authority.
	(2)	A person must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
Note	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations and service standards (see Legislation Act 2001, s 104).
	(3)	The road transport authority, police officer or authorised person may take copies of any record produced or provided under subregulation (1) (b) or (c).
	(4)	This regulation does not apply to a recording made by a security camera in a taxi.
Note	For the keeping and destruction of security camera recordings, see reg 79 (2).
79	Network provider’s responsibilities for security camera recordings
	(1)	This regulation applies to an accredited taxi network provider if a taxi operated by an affiliated taxi service operator is fitted with a security camera.
	(2)	If a recording made by the security camera has not been given to a police officer or the road transport authority under subregulation (4), the network provider must ensure that the recording is—
	(a)	kept by the network provider for 30 days after the day it is made; and
	(b)	destroyed as soon as practicable after the end of the 30 day period.
	(3)	An accredited taxi network provider must not fail to comply with subregulation (2).
Maximum penalty:  10 penalty units.
Note	The network provider must also comply with any standards about security cameras in taxis, see reg 156 (5).
	(4)	If a police officer or the road transport authority asks an accredited taxi network provider to give the police officer or authority a recording made by the security camera, the network provider must not, without reasonable excuse, fail to comply with the request.
Maximum penalty:  10 penalty units.
	(5)	An accredited taxi network provider must maintain, in good condition and fully operational, equipment that can display a recording made by the security camera.
Maximum penalty:  5 penalty units.
Note	If the National Privacy Principles under the Privacy Act 1988 (Cwlth) apply to the network provider, the network provider must collect, store, use and disclose the recordings in accordance with the principles.  For example, the principles authorise the use or disclosure of personal information if—
	(a)	there is reason to suspect that unlawful activity has been, is being or may be engaged in, and the network provider uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant people or authorities (see principle 2.1 (f)); or
	(b)	the use or disclosure is required or authorised by or under law (see principle 2.1 (g)).
80	Taxi network provider to comply with service standard for lost property 
An accredited taxi network provider who is given lost property found in or near a taxi operated by an affiliated taxi service operator must deal with the property in accordance with the provider’s accepted service standard for the handling and disposal of lost property.
Maximum penalty:  5 penalty units.
81	Taxi network performance standards
	(1)	The road transport authority may, in writing, approve standards in relation to the performance of taxi services by or on behalf of accredited taxi network providers.
	(2)	A standard may, for example, make provision in relation to—
	(a)	minimum standards for the taxi services; and 
	(b)	anything else mentioned in schedule 1, part 1.2 (Taxi network service standards); and
	(c)	the making and management of the records and systems for the monitoring of compliance with the minimum standards; and
	(d)	the reporting requirements in relation to the minimum standards; and
	(e)	the auditing (including performance auditing) of records and systems relating to the minimum standards.
Example of minimum standards for taxi services
Maximum waiting times for different kinds of taxi services in different parts of Canberra.
Note	A statutory instrument may make different provision about different matters and apply differently by reference to stated exceptions or factors (see Legislation Act 2001, s 48).
	(3)	An approval is a disallowable instrument.
Note	A disallowable instrument must be notified, and presented to the Legislative Assembly, under the Legislation Act 2001.

Part 4.2	Taxi vehicle licences
Division 4.2.1	Kinds of taxi licences
82	Taxi licences that may be issued
The road transport authority may issue the following kinds of taxi licences:
	(a)	a taxi licence (other than a restricted taxi licence);
	(b)	a restricted taxi licence.
Division 4.2.2	Taxi licensing procedure
83	Application procedure for taxi licences
	(1)	A person (the applicant) who applies to the road transport authority for a taxi licence must give the authority a completed application form.
Note	A fee for the application may be determined under the Road Transport (General) Act 1999, s 96.
	(2)	The road transport authority may require the applicant to give the authority any additional documents or other information that the authority reasonably needs to decide the application.
84	Refusal to issue taxi licences
	(1)	The road transport authority may refuse to issue a taxi licence to an applicant if the authority believes, on reasonable grounds, that the applicant—
	(a)	has contravened a condition of another taxi licence held by the person; or
	(b)	has not complied with a requirement made by the authority in relation to the application or a requirement of the Act relating to the application.
Note 1	A taxi licence cannot be issued if it would exceed the number of the relevant kind of licence determined by the Minister under the Act, s 39.
Note 2	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations (see Legislation Act 2001, s 104).
	(2)	The road transport authority must refuse to issue a restricted taxi licence to an applicant if the applicant is not accredited to operate a restricted taxi service.
	(3)	The road transport authority may not renew a restricted taxi licence.
85	Issue or amendment of taxi licence subject to conditions
	(1)	A taxi licence may be issued subject to a condition imposed by the road transport authority.
	(2)	A taxi licence may be amended by the road transport authority to impose a condition to which the licence is to be subject or to amend or revoke a condition to which the licence is already subject.
	(3)	A condition mentioned in subregulation (1) or (2) may be imposed, amended or revoked by the road transport authority—
	(a)	on the authority’s own initiative or on the application of the applicant for, or the holder of, a licence; and
	(b)	for a stated period or indefinitely.
86	Taxi licences—procedure for imposition etc of conditions on authority’s initiative
	(1)	This regulation applies to a person if the road transport authority proposes, on its own initiative, to take action under regulation 85 (2) to amend a taxi licence held by the person to impose, amend or revoke a condition (the proposed action).
	(2)	The road transport authority must give the person a written notice stating—
	(a)	the proposed action; and
	(b)	if the proposed action is to impose a condition to which the licence is to be subject—the proposed condition; and
	(c)	if the proposed action is to amend a condition to which the licence is subject—the proposed condition as amended; and
	(d)	if the proposed action is to impose or amend a condition—the grounds for the proposed action; and
	(e)	if appropriate, any action that must be taken by the person to avoid or reverse the proposed action; and
	(f)	the date when the proposed imposition, amendment or revocation of the condition takes effect (the date of effect); and
	(g)	that the proposed action takes effect on the date of effect unless the notice is revoked by the authority before that date.
	(3)	The notice may, but need not, provide an opportunity for the person to make representations about why the proposed action should not be taken.
	(4)	The date of effect must not be earlier than 14 days after the notice is given to the person.
	(5)	This regulation does not affect the taking of action under chapter 5 (Disciplinary action in relation to accreditations and taxi licences).
87	Issue and form of taxi licences
	(1)	If the road transport authority decides to issue a taxi licence of a particular kind to a person, the authority must issue to the person a taxi licence of that kind.
	(2)	The taxi licence must show—
	(a)	the taxi licence number allocated to the person; and
	(b)	the person’s full name; and
	(c)	the kind of licence; and
	(d)	the expiry date (if any) of the licence; and
	(e)	any additional information that the authority considers appropriate.
	(3)	The maximum period for which the road transport authority may issue a restricted taxi licence is 6 years.
Note	For the transferability of taxi licences, see the Act, s 41.
88	Taxi licensees to notify change of name or address
	(1)		A person commits an offence if—
	(a)	the person is the holder of a taxi licence; and
	(b)	the person’s name or residential address changes; and
	(c)	the person does not give the road transport authority written notice of the change as soon as practicable (but within 14 days) after the day the change happens and return the licence to the authority.
Maximum penalty:  20 penalty units.
	(2)	If the licence is returned to the road transport authority, the authority must amend the licence or issue another licence for the remainder of the period of the licence that it replaces.
	(3)	An offence against this regulation is a strict liability offence.
89	Holder of conditional taxi licence to comply with conditions
The holder of a taxi licence must not, without reasonable excuse, contravene a condition to which the licence is subject.
Maximum penalty:  20 penalty units.
90	Replacement of taxi licence
	(1)	The road transport authority may issue a replacement taxi licence to the holder of the licence if satisfied that the taxi licence has been lost, stolen or destroyed.
	(2)	For subregulation (1), the road transport authority may require the licence holder to give the authority a statement, verified by a statutory declaration signed by the person, that the licence has been lost, stolen or destroyed.
Note 1	A fee for the application may be determined under the Road Transport (General) Act 1999, s 96.
Note 2	The Statutory Declarations Act 1959 (Cwlth) applies to the making of statutory declarations under ACT laws.
91	Production of taxi licence
	(1)	The holder of a taxi licence must not, without reasonable excuse, fail to produce the person’s licence for inspection when required to do so by a police officer or authorised person.
Maximum penalty:  5 penalty units.
	(2)	It is a defence to an offence against subregulation (1) if—
	(a)	the defendant has a reasonable excuse for failing to produce the taxi licence when required to do so; and
	(b)	within 3 days after being required to produce the licence, the defendant produces the licence at the place directed by the police officer or authorised person.
92	Surrender of taxi licence
	(1)	The holder of a taxi licence may apply to the road transport authority to surrender the licence.
	(2)	The application may be made personally by the person or by an agent who produces written evidence of his or her appointment as agent.
	(3)	The person must, with the application—
	(a)	return the person’s taxi licence to the road transport authority; or
	(b)	if the licence has been lost, stolen or destroyed—give the authority a statement, verified by a statutory declaration signed by the person or agent, that the licence has been lost, stolen or destroyed.
Note	The Statutory Declarations Act 1959 (Cwlth) applies to the making of statutory declarations under ACT laws.
	(4)	If the person complies with this regulation, the road transport authority must approve the application unless the authority is taking action to suspend or cancel the person’s licence.

Part 4.3	Taxi services
Division 4.3.1	Taxi operators
93	Maintenance of taxis
	(1)	The accredited operator of a taxi service must not use a vehicle as a taxi unless the vehicle is serviced and maintained in accordance with the vehicle manufacturer’s maintenance standards (however described) relating to the vehicle.
Maximum penalty:  20 penalty units.
	(2)	The accredited operator of a taxi service must not use a vehicle as a taxi unless the vehicle complies with the requirements of the vehicle standards applying to the vehicle.
Maximum penalty:  20 penalty units.
Note 1	For other provisions about the maintenance of vehicles and compliance with the vehicle standards, see Road Transport (Vehicle Registration) Regulations 2000, ch 6.
Note 2	For age limits on the registration of vehicles as taxis, see Road Transport (Vehicle Registration) Regulations 2000, reg 32B.
Note 3	For additional insurance requirements for taxis, see Road Transport (General) Act 1999, div 10.12.
94	Responsibility of operator for condition of taxi
	(1)	The accredited operator of a taxi must ensure that, while the taxi is operating as a taxi, its exterior and interior are clean and undamaged.
Maximum penalty:  10 penalty units.
	(2)	The accredited operator of a taxi must ensure that, while the taxi is operating as a taxi, its fittings are clean and undamaged, properly fitted and securely in place and, if appropriate, are fully operational.
Maximum penalty:  10 penalty units.
Examples of fittings to be fully operational
1	Interior lights and window winding mechanisms.
2	Fire extinguisher.
3	If the taxi is fitted with a security camera, the security camera.
Note 1	A taxi must be fitted with a fire extinguisher, see Road Transport (Vehicle Registration) Regulations 2000, sch 1 (Vehicle standards), cl 60A.
Note 2	The accredited operator must also comply with any standards about security cameras in taxis, see reg 156 (5).
	(3)	In this regulation:
exterior, of a taxi, includes the body, door panels, bumper bars, trim and wheels of the taxi.
interior, of a taxi, includes the interior of the boot of the taxi.
95	Taxis to be fitted with complying taximeters
	(1)	The accredited operator of a taxi must ensure—
	(a)	the taxi is fitted with a taximeter; and
	(b)	the taximeter complies with the standards approved under regulation 158 (1) (Standards for taximeters).
	(2)	An accredited operator of a taxi commits an offence if the operator fails to comply with subregulation (1).
Maximum penalty:  20 penalty units.
Note	It is also an offence to interfere with a taximeter in certain circumstances, see reg 159.
	(3)	Subregulation (1) (b) does not apply to a taxi if an exemption under regulation 95A is in force for the taxi.
	(4)	An offence against this regulation is a strict liability offence.
95A	Exemption from requirement to comply with taximeter standards
	(1)	The road transport authority may, in writing, exempt a taxi from regulation 95 (1) (b).
	(2)	If the road transport authority exempts a taxi under subregulation (1), the authority must endorse the licence for the taxi accordingly.
	(3)	An exemption under subregulation (1) commences on the later of the date (if any) stated in the exemption and the endorsement by the road transport authority of the exemption on the taxi’s licence.
	(4)	An exemption under subregulation (1) is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act.
96	Taximeters to be clearly visible
The accredited operator of a taxi must ensure that the amount recorded on the taximeter for the taxi, and any figures affecting the rate at which a taxi fare is charged, are displayed (including, if necessary, illuminated) so that they can be readily read by a hirer.
Maximum penalty:  5 penalty units.
97	Taxi drivers to hold appropriate driver licence or authority
The accredited operator of a taxi must ensure that a person who drives the taxi while it is operating as a taxi is—
	(a)	the holder of a public vehicle licence authorising the person to drive the taxi for hire or reward; or
	(b)	exempt from holding a public vehicle licence under the Road Transport (Driver Licensing) Regulations 2000, regulation 94A (Exemption of drivers of public vehicles driven for hire or reward—Act, s 31 (1) (b)).
Maximum penalty:  20 penalty units.
98	Drivers of wheelchair-accessible taxis to be trained
The accredited operator of a wheelchair-accessible taxi must ensure that a person who drives the taxi while it is operating as a taxi has—
	(a)	successfully completed an approved wheelchair-accessible taxi driver training course; or
	(b)	been exempted by the road transport authority under regulation 160 (Authority may exempt wheelchair-accessible taxi drivers from approved training course) from the requirement to successfully complete the course.
Maximum penalty:  20 penalty units.
99	Records of taxi drivers to be made
	(1)	The accredited operator of a taxi must make a written record of the following particulars for each person who drives the taxi while it is operating as a taxi:
	(a)	the person’s full name and home address;
	(b)	the prescribed driver authority information for the person; 
	(c)	whether the person has successfully completed an approved wheelchair-accessible taxi driver training course or has been exempted by the road transport authority under regulation 160 (Authority may exempt wheelchair-accessible taxi drivers from approved training course) from the requirement to successfully complete the course;
	(d)	the dates and times when the taxi was driven by the person while it was operated as a taxi;
	(e)	the registration number of the taxi driven by the person.
	(2)	A person must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
	(3)	In this regulation:
prescribed driver authority information, for a person, means—
	(a)	if the person is the holder of a public vehicle licence—the number of the person’s public vehicle licence and its expiry date; or
	(b)	in any other case—
	(i)	the number of the person’s Australian driver licence and its expiry date; and
	(ii)	the number of the authority mentioned in the Road Transport (Driver Licensing) Regulations 2000, regulation 94A (1) (b) held by the person and its expiry date.
100	Keeping and inspection etc of records about taxis
	(1)	A person who is or has been the accredited operator of a taxi must—
	(a)	keep every record required to be made by the person under the Act for at least 4 years after the making of the last entry in it; and
	(b)	produce the record for inspection when required by a police officer or authorised person; and
	(c)	provide the record, or a copy of the record, to the road transport authority for inspection within a stated reasonable time when required to do so, in writing, by the authority.
	(2)	A person must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
Note	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations and service standards (see Legislation Act 2001, s 104).
	(3)	The road transport authority, police officer or authorised person may take copies of any record produced or provided under subregulation (1) (b) or (c).
101	Arrangements with taxi networks
	(1)	The accredited operator of a taxi must ensure that, while the taxi is operating as a taxi, arrangements are in force with an accredited taxi network provider for the provision of a taxi booking service for the taxi.
Maximum penalty:  10 penalty units.
	(2)	The accredited operator of a taxi must ensure that, while the taxi is operating as a taxi, the taxi is fitted with equipment that allows the taxi driver to send messages to, and receive messages from, the accredited taxi network provider with which the operator is affiliated.
Maximum penalty:  10 penalty units.
	(3)	The road transport authority may, in writing, exempt an accredited taxi operator or a vehicle from subregulation (1) or (2).
	(4)	An exemption is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act 2001.
102	Information to be displayed in taxis
	(1)	The accredited operator of a taxi must ensure that the following information is displayed in accordance with subregulation (2) while the taxi is operating as a taxi:
	(a)	a summary of the rights and obligations of the hirer;
	(b)	the maximum fares on which the fare for hiring is worked out;
	(c)	the registration number of the taxi; 
	(d)	the maximum number of passengers the taxi is licensed to carry.
Maximum penalty:  5 penalty units.
	(2)	The information must be displayed inside the taxi in a form approved, in writing, by the road transport authority in a position where it can readily be read by a passenger.
	(3)	If the taxi is a stand-by taxi, the reference to the registration number in subregulation (1) (c) is to the registration number of the stand-by taxi.
	(4)	An approval under subregulation (2) is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act 2001.
103	Presence of security camera in taxi to be indicated
The accredited operator of a taxi fitted with a security camera must ensure that signs telling people that they may be under video surveillance while in or near the taxi are conspicuously placed inside and outside the taxi.
Maximum penalty:  5 penalty units.
Note	If the National Privacy Principles under the Privacy Act 1988 (Cwlth) apply to the accredited operator, the operator must collect personal information in accordance with the principles or another provision of the Privacy Act (including, for example, a code of practice).
104	Airconditioning of taxis 
The accredited operator of a taxi must ensure that the taxi is fitted with airconditioning that is in good condition and fully operational.
Maximum penalty:  10 penalty units.
105	Child restraint anchorages in taxis
The accredited operator of a taxi must ensure that the taxi is fitted with a child restraint anchorage that complies with the Australian Design Rules.
Maximum penalty:  10 penalty units.
106	Taxi roof sign indicating hiring availability
	(1)	The accredited operator of a taxi must ensure that the taxi is fitted with equipment (including a light) that operates in accordance with this regulation.
Maximum penalty:  10 penalty units.
	(2)	The taxi must be fitted with a roof sign—
	(a)	made of opaque plastic or another substance approved, in writing, by the road transport authority; and
	(b)	enclosing a light; and
	(c)	displaying the word ‘taxi’ on the front and back of the sign in black capital letters at least 70mm high.
	(3)	The roof sign, when lit, must show white light.
	(4)	The light enclosed by the roof sign must be wired to the taximeter so that—
	(a)	the sign is not lit while the taxi is hired; and
	(b)	the sign is lit while the taxi is available for hire.
Note	For a taxi driver’s responsibilities for the operation of the roof sign, see reg 134.
	(5)	The accredited operator of a taxi must ensure that the taxi does not display anything not required by this regulation to show that it is available for hire.
Maximum penalty:  10 penalty units.
	(6)	An approval under subregulation (2) (a) is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act 2001.
107	Taxi network decals and livery
	(1)	The accredited operator of a taxi must ensure that the taxi is fitted, in a way approved, in writing, by the road transport authority, with approved network decal signs.
Maximum penalty:  10 penalty units.
	(2)	The accredited operator of a taxi must ensure that the taxi is painted in the approved network colours.
Maximum penalty:  10 penalty units.
	(3)	In this regulation:
approved network colours means colours approved, in writing, by the road transport authority for the accredited taxi network provider with which the operator is affiliated.
approved network decal signs means signs approved, in writing, by the road transport authority for the accredited taxi network provider with which the operator is affiliated.
108	Offensive material etc in or on taxis 
	(1)	The accredited operator of a taxi must ensure that an advertisement or other document that a reasonable adult would consider indecent, insulting or offensive is not displayed in the taxi.
Maximum penalty:  10 penalty units.
Note	The dictionary definition of in a vehicle includes on the vehicle.
	(2)	The road transport authority, police officer or authorised person may direct the accredited operator of a taxi to remove an advertisement or other document that the authority, officer or person believes, on reasonable grounds, contravenes subregulation (1).
	(3)	The accredited operator must not fail to comply with a direction under subregulation (2).
Maximum penalty:  10 penalty units.
109	Stand-by taxis
	(1)	The accredited operator of a taxi must not operate another motor vehicle as a taxi (a stand-by taxi) instead of the vehicle mentioned in the licence (the usual taxi) unless—
	(a)	the usual taxi is out of operation because it is being repaired or serviced; and
	(b)	the stand-by taxi complies with subregulation (3); and
	(c)	the operator has given the notices required under subregulation (4) to the road transport authority and the accredited taxi network provider with which the operator is affiliated.
	(2)	The accredited operator of a taxi must not fail to comply with subregulation (1).
Maximum penalty:  10 penalty units.
	(3)	A stand-by taxi must—
	(a)	have attached to it the numberplates issued for the usual taxi instead of the numberplates issued for the stand-by taxi; and
	(b)	comply with the conditions of the licence that apply to the usual taxi (unless otherwise authorised in writing by the road transport authority); and
	(c)	comply with the other requirements of the Act for taxis; and
	(d)	have been registrable as a taxi when it was last registered under the Road Transport (Vehicle Registration) Act 1999; and
	(e)	be covered by a public vehicle policy to the extent that the usual taxi would be.
Examples of the other requirements to be met by the stand-by taxi—par (c)
1	The vehicle is fitted with the approved network decal signs mentioned in reg 107 for the accredited taxi network provider with which the operator is affiliated.
2	If the usual taxi is a wheelchair-accessible taxi, the other vehicle must be a wheelchair accessible taxi.
Note	An example is part of the regulations, is not exhaustive and may extend, but does not limit, the meaning of the provision in which it appears (see Legislation Act, s 126 and s 132).
	(4)	The accredited operator must give written notice of the operator’s intention to operate the stand-by taxi instead of the usual taxi to the road transport authority and the accredited taxi network provider with which the operator is affiliated.
	(5)	If the accredited operator of the usual taxi complies with subregulation (1), the stand-by taxi is taken, for these regulations, to be the usual taxi while it is being operated as a taxi.
110	Taxi network uniforms
The accredited operator of a taxi must not allow a person to drive the taxi while it is operating as a taxi unless the driver is wearing a clean uniform approved, in writing, by the road transport authority for the accredited taxi network provider with which the operator is affiliated.
Maximum penalty:  10 penalty units.
111	Taxi operators to comply with service standard for lost property 
The accredited operator of a taxi service who is given lost property found in or near a taxi used to operate the service must give the property to the accredited taxi network provider with which the operator is affiliated.
Maximum penalty:  5 penalty units.
112	Effect of noncompliance notices—taxi operators
	(1)	The accredited operator of a taxi to which a noncompliance notice has been attached under regulation 175 (Attachment and removal of noncompliance notices) commits an offence if the accredited operator allows the taxi to be used to operate a taxi service—
	(a)	after the time of effect of the notice; or
	(b)	after the accredited operator knows the notice has been removed other than in accordance with regulation 175.
Maximum penalty:  20 penalty units.
Note	For the time of effect, see reg 175 (2) (b).
	(2)	This regulation ceases to apply to the taxi if a police officer or authorised person has directed under regulation 175 that the notice be taken to have been removed.
	(3)	An offence against this regulation is a strict liability offence.

Division 4.3.2	Taxi drivers
Note	For the licensing of taxi drivers, see the Road Transport (Driver Licensing) Regulations 2000.
113	Responsibility of drivers for condition of taxi
A taxi driver must not operate the taxi as a taxi unless it is clean and tidy.
Maximum penalty:  5 penalty units.
114	Special responsibilities of wheelchair-accessible taxi drivers
	(1)	The regulation applies to the driver of a wheelchair-accessible taxi.
	(2)	As soon as practicable after the driver becomes available to accept a hiring, the driver must tell a network booking service of the driver’s availability.
Maximum penalty:  10 penalty units.
	(3)	The driver must comply with any direction of a network booking service to accept a booking for the taxi for a wheelchair-dependent person.
Maximum penalty:  10 penalty units.
Note	For the obligations of the network, see reg 74.
	(4)	In this regulation:
network booking service means a taxi booking service for the accredited taxi network provider with which the accredited operator of the taxi is affiliated.
115	Responsibilities of taxi drivers for security cameras
	(1)	This regulation applies to the driver of a taxi if the taxi is fitted with a security camera.
	(2)	The driver must, before operating the vehicle as a taxi, check whether the security camera is operating.
Maximum penalty:  5 penalty units.
	(3)	If the camera is not operating, the driver must tell the accredited taxi network provider with which the accredited operator of the taxi is affiliated.
Maximum penalty:  5 penalty units.
Note	The taxi driver must also comply with any standards about security cameras in taxis, see reg 156 (5).
116	Restrictions on carriage of goods in taxis
	(1)	A taxi driver must not allow anyone to place or carry in the taxi something that, because of its size or dimensions, cannot be carried in the taxi without inconvenience or danger to someone else.
Maximum penalty:  5 penalty units.
	(2)	Subregulation (1) does not apply to anything used by a person with a disability to alleviate the effect of the disability.
117	Carriage of animals in taxis
	(1)	A taxi driver must not allow anyone to place or carry in the taxi a dog, cat, bird or any other animal unless it is suitably confined in a box, basket or other container.
Maximum penalty:  5 penalty units.
	(2)	Subregulation (1) does not apply to—
	(a)	a person with a disability who is accompanied by an animal trained to help the person to alleviate the effect of the disability; or
	(b)	a person who is training an animal to help to alleviate the effect of a disability.
Note	If a person is treated unfavourably because the person is accompanied by an animal trained to help the person alleviate the effect of a disability, the person is discriminated against (see Discrimination Act 1991, s 9).
118	Responsibility of taxi drivers for lost property
A taxi driver who finds lost property in the taxi, or who is given lost property under regulation 154 (Lost property found by taxi passengers), must give the property to the accredited taxi network provider with which the accredited operator of the taxi is affiliated within 24 hours after finding or being given the property.
Maximum penalty:  5 penalty units.
119	Behaviour of taxi drivers generally
	(1)	A taxi driver must not—
	(a)	move the taxi while a door is open; or
	(b)	start or stop the taxi in a way that subjects a passenger or anyone else to unnecessary risk of injury; or
	(c)	eat or drink in the taxi while the taxi is available for hire or is hired.
Maximum penalty:  10 penalty units.
Note 1	Soliciting for passengers is prohibited by reg 128.
Note 2	A taxi driver may not smoke in the taxi (see Smoke-free Areas (Enclosed Public Places) Act 1994).
	(2)	Subregulation (1) (c) does not apply if the driver is eating or drinking for medical reasons.
120	Dress and conduct of taxi drivers
	(1)	This regulation applies to the driver of a vehicle while it is operating as a taxi.
	(2)	The driver must be clean and tidy.
Maximum penalty:  5 penalty units.
	(3)	The driver must wear a clean uniform approved by the road transport authority for the accredited taxi network provider with which the accredited operator of the taxi is affiliated.
Maximum penalty:  5 penalty units.
	(4)	The driver must behave in an orderly way and with politeness and propriety towards every passenger, police officer and authorised person and other road users.
Maximum penalty:  5 penalty units.
	(5)	The driver must comply with every reasonable request of a passenger.
Maximum penalty:  5 penalty units.
Example of reasonable request by passenger
Operating the taxi’s airconditioning system when asked by a passenger.
121	Drivers to remain in taxi
A taxi driver must not, without reasonable excuse, leave the driver’s seat of the taxi during a hiring.
Maximum penalty:  5 penalty units.
Note	A taxi driver is required to provide reasonable assistance in loading goods into, and unloading goods from, a taxi and carrying goods (see reg 135 (5)).
122	Use of taxi zones
	(1)	A taxi driver must not stop the taxi in a taxi zone if the taxi is hired or is not available for hire.
Maximum penalty:  5 penalty units.
	(2)	However, the driver may set down a passenger in a taxi zone if the taxi occupies the last available vacant position in the taxi zone.
Note	The dictionary definition of taxi zone includes a temporary taxi zone appointed under reg 123.
	(3)	On arriving at a taxi zone with positions for 2 or more taxis, a taxi driver must place and keep the taxi in the 1st available vacant position in the taxi zone unless otherwise directed by a police officer or authorised person.
Maximum penalty:  5 penalty units.
	(4)	If 2 or more taxis are in a taxi zone, the 1st taxi has a right to the next hiring unless the person hiring selects another taxi.
	(5)	The driver of a taxi (other than the 1st taxi) must not do anything in contravention of the 1st taxi’s right to the next hiring under subregulation (4).
Maximum penalty:  5 penalty units.
	(6)	A taxi driver must not leave a taxi zone, or another place where passengers are picked up or dropped off, in contravention of a direction given by a police officer or authorised person.
Maximum penalty:  10 penalty units.
123	Temporary taxi zones
	(1)	A police officer or authorised person may appoint a temporary taxi zone at a place where taxis are congregated.
	(2)	A taxi driver must use the temporary taxi zone in accordance with directions of the police officer or authorised person.
Maximum penalty:  10 penalty units.
124	Offence to park taxis on road for longer than 30 minutes
	(1)	A taxi driver must not park the taxi on a road for longer than 30 minutes, other than in a taxi zone.
Maximum penalty:  10 penalty units.
	(2)	The driver does not contravene subregulation (1) if—
	(a)	the vehicle was hired throughout the period when the vehicle was parked; or
	(b)	the driver was, throughout the period when the vehicle was parked, waiting to pick up a person who had hired it before the beginning of that period; or
	(c)	the vehicle was parked at the direction, or with the agreement, of a police officer or authorised person; or
	(d)	the vehicle was not being operated as a taxi or was not available for hire.
125	Use of accredited taxi network by drivers
	(1)	A taxi driver must use equipment in the taxi that allows the driver to send messages to, and receive messages from, the operator’s network in accordance with the network’s procedures.
Maximum penalty:  5 penalty units.
	(2)	A taxi driver must follow the rules of the operator’s network for taxi drivers.
Maximum penalty:  5 penalty units.
	(3)	A taxi driver must comply with all reasonable requests of the operator’s network in relation to providing taxi services.
Maximum penalty:  5 penalty units.
	(4)	In this regulation:
operator’s network means the accredited taxi network provider with which the accredited operator of the taxi is affiliated.
126	Effect of noncompliance notices—taxi drivers
	(1)	The driver of a taxi to which a noncompliance notice has been attached under regulation 175 (Attachment and removal of noncompliance notices) commits an offence if the driver uses the taxi to operate a taxi service—
	(a)	after the time of effect of the notice; or
	(b)	after the driver knows the notice has been removed other than in accordance with regulation 175.
Maximum penalty:  20 penalty units.
Note	For the time of effect, see reg 175 (2) (b).
	(2)	This regulation ceases to apply to the taxi if a police officer or authorised person has directed under regulation 175 that the notice be taken to have been removed.
	(3)	An offence against this regulation is a strict liability offence.

Division 4.3.3	Taxi hirings
127	When a taxi hiring begins
	(1)	If a person asks for a taxi to be at a place (the pick-up point) at a particular time (the booked time) to carry a person or the person’s goods from the pick-up point to another place, the hiring of the taxi begins—
	(a)	for a taxi that arrives at the pick-up point before the booked time—at the earlier of the following:
	(i)	the booked time; 
	(ii)	the time when the person or the person’s goods are in the taxi;
	(b)	for a taxi that arrives at the pick-up point on or after the booked time—at the time when the person is notified of the taxi’s arrival at the pick-up point.
	(2)	If a person asks for a taxi that does not require the taxi to be at the pick-up point at a particular time, the hiring beings at the time when the person is notified of the taxi’s arrival at the pick-up point.
	(3)	If subregulations (1) or (2) do not apply to a hiring, the hiring begins—
	(a)	on the acceptance of the hiring by the taxi driver; or
	(b)	if the intending passenger and the taxi driver agree that the hiring is to begin at a particular time—at that time.
127A	When a taxi hiring ends
	(1)	The hiring of a taxi ends when—
	(a)	if the hiring is ended under regulation 137 (Ending of taxi hiring by hirer)—the hirer ends the hiring; or
	(b)	if the hiring is ended under regulation 138 (Ending of taxi hiring by driver)—the driver ends the hiring; or
	(c)	if the driver of a wheelchair-accessible taxi accepts a hiring in accordance with regulation 129 (3) (Requirements about acceptance of taxi hirings) from a person using a wheelchair—the driver accepts the hiring offered by the person using a wheelchair; or
	(d)	if the hirer leaves the taxi in accordance with a direction under regulation 152 (Offender to get out of taxi when directed)—the hirer leaves the taxi; or
	(e)	if the hirer is removed under regulation 153 (Removal of people from taxis)—the hirer is removed from the taxi; or
	(f)	in any other case—the taxi stops at the destination of the hire.
	(2)	To remove any doubt, the hiring of a taxi does not include any period during which—
	(a)	a hirer is paying the fare and getting out of the taxi; and
	(b)	the driver is unloading goods from the taxi or is carrying goods to a door or entrance of a house, station or other place where the hiring of the taxi ends; and
	(c)	for a wheelchair-accessible taxi—a wheelchair is being released from its attachment to the taxi, unloaded from the taxi or moved (with or without the assistance of the driver) away from the taxi.
128	Soliciting for taxi hirings prohibited
A person must not solicit for passengers for, or for a hiring of, a taxi.
Maximum penalty:  10 penalty units.
129	Requirements about acceptance of taxi hirings
	(1)	The driver of a taxi that is available for hire must accept a hiring promptly when offered.
Maximum penalty:  5 penalty units.
	(2)	However, the driver of a wheelchair-accessible taxi that is available for hire must accept a hiring offered by a person using a wheelchair in preference to a hiring offered by a person not using a wheelchair.
Maximum penalty:  5 penalty units.
	(3)	Also, the driver of a wheelchair-accessible taxi must accept a hiring offered by a person using a wheelchair even if the driver has already accepted the offer of a person not using a wheelchair unless an intending passenger is already seated in the taxi when the person using a wheelchair offers to hire the taxi.
Maximum penalty:  5 penalty units.
	(4)	Despite subregulations (1) to (3), a taxi driver may refuse to accept a hiring if—
	(a)	the driver would contravene any of the following provisions of these regulations if the driver accepted the hiring:
	(i)	regulation 132 (Wheelchair passengers in wheelchair-accessible taxis);
	(ii)	regulation 135 (Carriage of goods in taxis);
	(iii)	regulation 147 (Drinking of liquor in taxis prohibited);
	(iv)	regulation 149 (Restrictions on carriage of animals in taxis); or
	(b)	the intending passenger is a person mentioned in—
	(i)	regulation 148 (Eating and drinking in taxis); or
	(ii)	regulation 150 (Taxi passengers—soiled clothing etc); or
	(iii)	regulation 151 (Intoxicated taxi passengers); or
	(c)	the intending passenger’s destination is outside the ACT taxi region; or
	(d)	the intending passenger cannot, when asked, satisfy the driver that the person can pay the estimated fare for the proposed hiring; or
	(e)	the driver believes, on reasonable grounds, that the person will not pay the fare for the proposed hiring; or
	(f)	the driver would contravene any other provision of the road transport legislation.
	(5)	However, the driver must accept the hiring if directed to do so under regulation 130 (1).
	(6)	To remove any doubt, a reference in this regulation to a hiring includes a hiring made using a taxi booking service.
130	Directions by police officers or authorised people about acceptance and carrying out of hirings
	(1)	A police officer or authorised person may give a taxi driver a direction—
	(a)	to accept a particular hiring even though the driver could refuse to accept the hiring under regulation 129 (4) (Requirements about acceptance of taxi hirings); or
	(b)	about how a particular hiring is to be carried out.
	(2)	However, the police officer or authorised person may not give a direction under subregulation (1) that would involve the driver in committing an offence (other than an offence against these regulations).
	(3)	A taxi driver who is given a direction under subregulation (1) must not, without reasonable excuse, fail to comply with the direction.
Maximum penalty:  5 penalty units.
	(4)	If a taxi driver accepts a hiring in accordance with a direction under subregulation (1) (a)—
	(a)	the driver is exempt from any provision of these regulations that would otherwise prohibit the driver from carrying out the hiring; and
	(b)	the Territory must pay the driver, in addition to the fare, reasonable compensation for any damage, injury, loss of time or other harm incurred by the driver because of the hiring.
	(5)	If a taxi driver carries out a hiring in accordance with a direction under subregulation (1) (b)—
	(a)	the driver is exempt from any provision of these regulations that would otherwise prohibit the driver from carrying out the hiring in accordance with the direction; and
	(b)	the Territory must pay the driver, in addition to the fare, reasonable compensation for any damage, injury, loss of time or other harm incurred by the driver because of the driver’s compliance with the direction.
131	How taxi hiring to be carried out
	(1)	A taxi driver must not fail to carry out promptly any hiring accepted by the driver.
Maximum penalty:  5 penalty units.
	(2)	A taxi driver must not fail to drive the taxi by the shortest practicable route to any place stated by the hirer that is within the ACT taxi region, unless the hirer asks that the taxi be driven to the place by another route.
Maximum penalty:  5 penalty units.
	(3)	The hirer of a taxi may, at any time during the hiring, direct the driver to carry the hirer to another place within the ACT taxi region (the new destination), even if that place was not originally stated.
	(4)	A taxi driver must not, without reasonable excuse, fail to comply with a direction under subregulation (3).
Maximum penalty:  5 penalty units.
	(5)	However, a taxi driver is not required to comply with a direction made under subregulation (3) if, when asked, the hirer does not pay a fare deposit for the journey to the new destination.
132	Wheelchair passengers in wheelchair-accessible taxis
	(1)	The driver of a wheelchair-accessible taxi must not carry a wheelchair in the taxi unless it is safely and securely attached to the taxi.
Maximum penalty:  10 penalty units.
Note	The dictionary definition of in a vehicle includes on the vehicle.
	(2)	The driver of a wheelchair-accessible taxi must not carry a person in the taxi while the person is seated in a wheelchair unless—
	(a)	the wheelchair cannot travel faster than 10km/h on level ground; and
	(b)	the wheelchair is not in another vehicle (for example, a motorised tricycle) while the wheelchair is in the taxi; and
	(c)	if a seatbelt is provided for the position where the wheelchair is attached—the person is wearing the seatbelt.
Maximum penalty:  10 penalty units.
	(3)	However, subregulation (2) (c) does not apply if the person is exempt under a Territory law from wearing a seatbelt.
Note 1	A passenger in a taxi, including a person in a wheelchair, must wear a suitable child restraint or a seatbelt if one is available unless the person is exempt from wearing a seatbelt (see Road Transport (Safety and Traffic Management) Regulations 2000, reg 23B and the Australian Road Rules, r 265 and r 266).  
Note 2	For exemptions from wearing a seatbelt, including for medical reasons, see Road Transport (Safety and Traffic Management) Regulations 2000, reg 25 and the Australian Road Rules, r 267.
Note 3	A person who is exempt from wearing a seatbelt and who is a passenger in a motor vehicle with 2 or more rows of seats must not sit in the front row of seats (see Australian Road Rules, r 267 (1)).
	(4)	Despite subregulation (2) (a), the driver of a wheelchair-accessible taxi must not carry a person in the taxi while the person is seated in a motorised wheelchair of a kind known as, or that is similar to, a scooter or tricycle.
Maximum penalty:  10 penalty units.
	(5)	The driver of a wheelchair-accessible taxi must provide reasonable assistance in loading and unloading a wheelchair, or a person in a wheelchair, into or from the taxi.
Maximum penalty:  10 penalty units.
133	Where taxi drivers must stop
	(1)	A taxi driver may refuse to stop the taxi at a place where stopping the taxi would be unlawful or, in the driver’s opinion, unsafe.
	(2)	If a taxi driver stops on a road or road related area to drop off or pick up a passenger, the driver must stop parallel to, and as close as practicable to, the side of the road or area.
Maximum penalty:  5 penalty units.
	(3)	However, subregulation (1) does not apply to the driver of a taxi if compliance with the regulation would significantly hinder the safe dropping off or picking up of a person with a significant disability that affects the person’s mobility.
Examples of people with significant disabilities affecting mobility
1	a wheelchair-dependent person
2	a person who ordinarily uses a walking stick, crutches or a walking frame to move around outdoors
3	a person who is blind
Note	An example is part of these regulations, is not exhaustive and may extend, but does not limit, the meaning of the provision in which it appears (see Legislation Act, s 126 and s 132).
	(4)	To remove any doubt, this regulation does not authorise a taxi driver to stop a taxi at a place in contravention of a Territory law.
134	Operation of taxi roof sign by drivers
	(1)	The driver of a taxi commits an offence if the taxi’s roof sign is lit when the taxi is not available for hire.
Maximum penalty:  5 penalty units.
Example of when a taxi is not available for hire
when the taxi is travelling to a pick-up point within the meaning of reg 127
Note	An example is part of these regulations, is not exhaustive and may extend, but does not limit, the meaning of the provision in which it appears (see Legislation Act, s 126 and s 132).
	(2)	An offence against this regulation is a strict liability offence.
	(3)	In this regulation:
roof sign means the roof sign mentioned in regulation 106 (2) (Taxi roof sign indicating hiring availability).
135	Carriage of goods in taxis
	(1)	A taxi driver must carry any goods in the taxi if asked to do so by a hirer.
Maximum penalty:  5 penalty units.
Note 1	The dictionary defines goods to include luggage.
Note 2	The dictionary definition of in a vehicle includes on the vehicle.
	(2)	However, the driver may refuse to carry goods in the taxi if the driver would contravene regulation 116 (Restrictions on carriage of goods in taxis) by doing so.
	(3)	A taxi driver must not—
	(a)	carry goods on the roof of the taxi except with the hirer’s agreement; or
	(b)	carry goods (except luggage) with a total weight over 25kg in a part of the taxi designed to carry passengers.
Maximum penalty:  5 penalty units.
	(4)	However, subregulation (3) (b) does not apply to the carriage of a wheelchair in a part of a wheelchair-accessible taxi designed to carry passengers.
	(5)	A taxi driver must provide reasonable assistance with a passenger’s goods.
Maximum penalty:  5 penalty units.
Examples of reasonable assistance with passenger’s goods 
1	loading goods into, and unloading goods from, the taxi
2	carrying goods from or to a door or entrance of a house, station, airport or other place where the hiring of the taxi begins or ends
Note	An example is part of the regulations, is not exhaustive and may extend, but does not limit, the meaning of the provision in which it appears (see Legislation Act, s 126 and s 132).
	(6)	A taxi driver must take reasonable care of a passenger’s goods.
Maximum penalty:  5 penalty units.
	(7)	If a taxi driver removes goods from the taxi, the driver must promptly deliver them in the condition in which the driver received them.
Maximum penalty:  5 penalty units.
136	Taxi driver waiting or instructed to return
	(1)	If the hirer of a taxi asks the driver to wait, the driver must wait for—
	(a)	15 minutes; or
	(b)	if the driver and hirer agree to a shorter or longer period—the period agreed.
Maximum penalty:  5 penalty units.
	(2)	However, the driver may refuse to wait if the hirer does not pay the driver the fare to the place where the hirer asked the driver to wait and the fare for the relevant waiting period.
	(3)	If the hirer ends the hire and instructs the taxi driver to return later to the place where the hiring was ended, the taxi driver may claim the fare to the time of the ending of the hiring and is not obliged to accept the hiring to return.
137	Ending of taxi hiring by hirer
The hirer of a taxi may end the hiring at any time.
138	Ending of taxi hiring by driver 
	(1)	A taxi driver may end a hiring—
	(a)	on a ground on which the driver could refuse to accept a hiring under regulation 129 (4) (Requirements about acceptance of taxi hirings); or
	(b)	if a passenger behaves in an offensive way or uses offensive language; or
	(c)	if a passenger does not stop eating, drinking or smoking when asked by the driver to do so; or
	(d)	if a passenger is not wearing a suitable child restraint or a seatbelt that is properly fastened and adjusted.
	(2)	However—
	(a)	subregulation (1) (c) does not apply if the person is eating or drinking for medical reasons; and
	(b)	subregulation (1) (d) does not apply if the person is exempt under a Territory law from wearing a seatbelt.
Note 1	A passenger in a taxi, including a person in a wheelchair, must wear a suitable child restraint or a seatbelt if one is available unless the person is exempt from wearing a seatbelt (see Road Transport (Safety and Traffic Management) Regulations 2000, reg 23B and the Australian Road Rules, r 265 and r 266).  
Note 2	For exemptions from wearing a seatbelt, including for medical reasons, see Road Transport (Safety and Traffic Management) Regulations 2000, reg 25 and the Australian Road Rules, r 267.
Note 3	A person who is exempt from wearing a seatbelt and who is a passenger in a motor vehicle with 2 or more rows of seats must not sit in the front row of seats (see Australian Road Rules, r 267 (1)).
139	Extra taxi passengers
A taxi driver must not allow anyone else other than the hirer to travel in the taxi without the hirer’s agreement.
Maximum penalty:  5 penalty units.
140	Sharing taxis
	(1)	This regulation applies if, at the beginning of, or during, a hiring of a taxi, the hirer requires the driver—
	(a)	to allow other people (the hirer’s guests) to share the taxi with the hirer; and
	(b)	to drive the hirer’s guests to a destination other than the hirer’s destination before driving the hirer to his or her destination.
	(2)	The taxi driver must comply with a requirement under subregulation (1).
Maximum penalty:  5 penalty units.
	(3)	However, if the requirement is made during a hiring, the taxi driver need not comply with the requirement if—
	(a)	when asked by the driver, the hirer does not pay a fare deposit for the estimated fare for the hiring; or
	(b)	the destination of the hirer’s guests is outside the ACT taxi region.
Note	A hiring may be refused if an intending passenger’s destination is outside the ACT taxi region, see reg 129 (4) (c) (Requirements about acceptance of taxi hirings).
	(4)	The taxi driver must not ask for payment of all or part of the fare from any of the hirer’s guests.
Maximum penalty:  5 penalty units.
141	Multiple hiring of taxis
A taxi driver must not, without the agreement of anyone who has already hired the taxi, accept a 2nd or subsequent hiring of the taxi.
Maximum penalty:  5 penalty units.
142	Taxi fare deposits 
	(1)	Before accepting an offer of a hiring from a person, a taxi driver may ask the person to give the driver a fare deposit if the driver believes, on reasonable grounds, that the person may not be able to, or will not, pay the estimated fare for the hiring.
Note	The fare for a waiting period mentioned in reg 136 (2) (Taxi driver waiting or instructed to return) is also a fare deposit (see dict, def fare deposit).
	(2)	The driver of a taxi may ask a hirer to pay a fare deposit if, during the hire, the hirer asks to be taken to a destination other than the destination originally stated and the driver believes, on reasonable grounds, that the hirer may not be able to pay, or will not pay, the estimated fare to the new destination.
	(3)	If the person or hirer gives the taxi driver the fare deposit, the driver cannot refuse to accept the hiring or end the hiring on the ground that the person or hirer cannot satisfy the driver that the person or hirer can pay the estimated fare for the proposed hiring.
142A	Exemption from operation of taximeter and metered fares for certain hirings—Act, s 65 (1)
	(1)	This regulation applies to the driver of a taxi in relation to the following kinds of hirings (an authorised fixed-fare hiring):
	(a)	a hiring to a destination outside the ACT taxi region if, before the hiring is begun—
	(i)	the driver tells the intending passenger that the destination is outside the ACT taxi region; and
	(ii)	the driver and the intending passenger agree on the amount payable as the fare for the hiring;
	(b)	a hiring for the delivery of an item (including goods) if no passengers are carried in the taxi during the hiring; 
	(c)	a hiring approved by the road transport authority under subregulation (2).
	(2)	The road transport authority may, in writing, approve a hiring to which this regulation applies.
	(3)	An approval under subregulation (2) is a disallowable instrument.
Note	A disallowable instrument must be notified, and presented to the Legislative Assembly, under the Legislation Act.
	(4)	The driver of a taxi is exempt from the following provisions in relation to an authorised fixed-fare hiring:
·	regulation 143A (When driver must start taximeter)
·	regulation 143B (Operation of taximeter during hiring)
·	regulation 143C (Operation of taximeter at end of hiring)
·	regulation 144 (2) (Driver to ask for correct fare).
143	Driver not to start taximeter before hiring begins
	(1)	The driver of a taxi commits an offence if the driver starts the taxi’s taximeter recording a fare for a hiring of the taxi before the hiring begins.
Maximum penalty:  5 penalty units.
Note	For when a hiring begins, see reg 127.
	(2)	An offence against this regulation is a strict liability offence.
143A	When driver must start taximeter
	(1)	The driver of a taxi commits an offence if the driver fails to start the taxi’s taximeter recording the fare for a hiring when the hiring begins.
Maximum penalty:  5 penalty units.
Note 1	For when a hiring begins, see reg 127.
Note 2	This regulation does not apply to an authorised fixed-fare hiring, see reg 142A (4).
	(2)	Subregulation (1) does not apply to a hiring to which subregulation (3) or (4) applies.
	(3)	The driver of a wheelchair-accessible taxi commits an offence if—
	(a)	the taxi is hired by or for a wheelchair-dependent person; and
	(b)	before the hiring begins the driver is informed that an ACT Taxi Subsidy Scheme voucher will be used for the hiring; and
	(c)	either—
	(i)	the driver starts the taxi’s taximeter recording the fare for the hiring before the person’s wheelchair is lifted into and attached to the taxi; or
	(ii)	the driver fails to start the taxi’s taximeter recording the fare for the hiring as soon as practicable after the person’s wheelchair is lifted into and attached to the taxi.
Maximum penalty:  5 penalty units.
	(4)	The driver of a wheelchair-accessible taxi commits an offence if—
	(a)	the taxi is hired by or for a wheelchair-dependent person; and
	(b)	after the hiring begins the driver is informed that an ACT Taxi Subsidy Scheme voucher will be used for the hiring; and
	(c)	either—
	(i)	the driver fails to stop the taxi’s taximeter recording the fare for the hiring until the person’s wheelchair is lifted into and attached to the taxi; or
	(ii)	the driver fails to restart the taxi’s taximeter recording the fare for the hiring as soon as practicable after the person’s wheelchair is lifted into and attached to the taxi.
Maximum penalty:  5 penalty units.
	(5)	An offence against this regulation is a strict liability offence.
143B	Operation of taximeter during hiring
	(1)	The driver of a taxi commits an offence if the driver stops the taxi’s taximeter recording a fare for a hiring before the hiring ends.
Maximum penalty:  5 penalty units.
Note	This regulation does not apply to an authorised fixed-fare hiring, see reg 142A (4).
	(2)	Subregulation (1) does not apply if the taximeter is stopped from recording a fare during any period of a hiring when—
	(a)	the taxi is delayed for a reason mentioned in regulation 145 (Taxi fare not payable for avoidable delays); or
	(b)	a hirer (who is not the last hirer in a multiple hiring of the taxi) is paying the fare for his or her hire and getting out of the taxi.
	(3)	The driver of a taxi commits an offence if—
	(a)	the driver stopped the taxi’s taximeter recording a fare during any period of a hiring when—
	(i)	the taxi is delayed for a reason mentioned in regulation 145 (Taxi fare not payable for avoidable delays); or
	(ii)	a hirer (who is not the last hirer in a multiple hiring of the taxi) is paying the fare for his or her hire and getting out of the taxi; and
	(b)	the driver fails to restart the taximeter recording the fare when the hiring is resumed.
Maximum penalty:  5 penalty units.
	(4)	An offence against this regulation is a strict liability offence.
143C	Operation of taximeter at end of hiring
	(1)	The driver of a taxi commits an offence if, at the end of a hiring, the driver fails to stop the taxi’s taximeter from recording the fare for the hiring.
Maximum penalty:  5 penalty units.
Note 1	For when a hiring ends, see reg 127A.
Note 2	This regulation does not apply to an authorised fixed-fare hiring, see reg 142A (4).
	(2)	The driver of a taxi commits an offence if, before receiving payment of the fare for a hiring, the driver fails—
	(a)	to ensure that the amount displayed on the taxi’s taximeter as the fare, and any figures that affect the rate at which the fare is worked out, are displayed (including, if necessary, illuminated) so that they can be readily read by the hirer; and
	(b)	to state any other amounts that are payable for the hiring.
Maximum penalty:  5 penalty units.
	(3)	The driver of a taxi commits an offence if the driver fails to ensure that the amount displayed on the taxi’s taximeter as the fare for the hiring is returned to zero as soon as practicable—
	(a)	after the driver receives payment of the fare for the hiring; or
	(b)	for a hiring for which the fare is not paid—after the hirer fails to pay the fare.
Maximum penalty:  5 penalty units.
	(4)	Subregulation (3) applies to a multiple hiring only if the hiring is the last in the multiple hiring.
	(5)	An offence against this regulation is a strict liability offence.
144	Driver to ask for correct fare
	(1)	A taxi driver must not ask a hirer for payment of more than the fare for the hiring of the taxi. 
Maximum penalty:  5 penalty units.
Examples of asking for payment of more than the fare for a hiring
1	if different fare rates are payable for hirings begun at different times, asking for a fare that is worked out on a higher rate than the rate applying at the time a hiring begins
2	asking for payment of a fare recorded on the taxi’s taximeter that is worked out at a rate per kilometre of travel, or at a rate per hour of waiting time, that is more than the maximum rate determined under the Act, s 60
3	asking for payment in relation to a period of a hire when the taximeter was required to be stopped under reg 143B (2)
Note 1	The fare may include amounts not shown on the taximeter, eg a toll.
Note 2	An example is part of these regulations, is not exhaustive and may extend, but does not limit, the meaning of the provision in which it appears (see Legislation Act, s 126 and s 132).
	(2)	A taxi driver must not make an agreement with a hirer for payment of more than the fare for the hiring of the taxi. 
Maximum penalty:  5 penalty units.
Example of agreement for payment of more than the fare for a hiring
for a hiring that is not an authorised fixed-fare hiring, the driver agreeing to a fixed amount for a hiring that is higher than the fare for the hiring worked out at the maximum rate determined under the Act, s 60
Note	Subregulation (2) does not apply to an authorised fixed-fare hiring, see reg 142A (4).
	(3)	An offence against this regulation is a strict liability offence.
144A	Payment of taxi fare
	(1)	The hirer of a taxi commits an offence if—
	(a)	the hirer did not pay a fare deposit for hiring the taxi; and
	(b)	at the end of the hiring the hirer does not pay to the taxi’s driver the fare for the hiring.
Maximum penalty:  5 penalty units.
Note	For when a hiring ends, see reg 127A.
	(2)	The hirer of a taxi commits an offence if—
	(a)	the hirer paid a fare deposit for hiring the taxi; and
	(b)	the fare for the hiring is more than the fare deposit; and
	(c)	at the end of the hiring the hirer does not pay to the taxi’s driver the difference between the fare deposit and the fare.
Maximum penalty:  5 penalty units.
	(3)	The driver of a taxi commits an offence if—
	(a)	a hirer paid a fare deposit for hiring the taxi; and
	(b)	the fare for the hiring is less than the fare deposit; and
	(c)	at the end of the hiring the driver does not pay the difference between the fare deposit and the fare to the hirer.
Maximum penalty:  5 penalty units.
	(4)	The driver of a taxi commits an offence if—
	(a)	a hirer gives the driver more money than the amount of the fare for the hiring; and
	(b)	the driver fails to offer the correct change to the hirer.
Maximum penalty:  5 penalty units.
	(5)	An offence against this regulation is a strict liability offence.
144B	ACT Taxi Subsidy Scheme vouchers—offences
	(1)	A person commits an offence if—
	(a)	the person uses an ACT Taxi Subsidy Scheme voucher as part-payment of the fare for the hiring of a taxi; and
	(b)	the person is not the person to whom the voucher was issued; and
	(c)	the person to whom the voucher was issued is not a passenger in the taxi for all of the hiring for which the voucher was used.
Maximum penalty:  5 penalty units.
	(2)	A person commits an offence if the person makes a false or misleading statement in an ACT Taxi Subsidy Scheme voucher.
Maximum penalty:  5 penalty units.
Example
stating in a voucher an amount as the total fare recorded on a taximeter for the hiring to which the voucher relates that is more than the actual metered fare for the hiring
Note	An example is part of these regulations, is not exhaustive and may extend, but does not limit, the meaning of the provision in which it appears (see Legislation Act, s 126 and s 132).
	(3)	Subregulation (2) does not apply if the statement is not false or misleading in a material particular.
	(4)	An offence against this regulation is a strict liability offence.
145	Taxi fare not payable for avoidable delays
A taxi driver must not ask for payment of a fare for a period when the taxi is delayed because of—
	(a)	the taxi breaking down or being involved in an accident; or
	(b)	anything that the driver could have prevented (including, for example, a shortage of fuel).
Maximum penalty:  5 penalty units.
Division 4.3.4	Conduct of taxi passengers
146	Offensive behaviour or language in taxis
A person must not, in a taxi—
	(a)	behave in an offensive way; or
	(b)	use offensive language.
Maximum penalty:  10 penalty units.
147	Drinking of liquor in taxis prohibited
A person must not drink, or be in possession of an open container of, liquor in a taxi.
Maximum penalty:  5 penalty units.
148	Eating and drinking in taxis
	(1)	A person (other than the driver) must not eat or drink in a taxi except with the taxi driver’s agreement.
Maximum penalty:  5 penalty units.
	(2)	Subregulation (1) does not apply if the person is eating or drinking for medical reasons.
	(3)	To remove any doubt, subregulation (1) does not authorise a taxi driver to agree to a person drinking liquor in the taxi.
Note	A person is not allowed to smoke in a taxi (see Smoke-free Areas (Enclosed Public Places) 1994).
149	Restrictions on carriage of animals in taxis
	(1)	A person must not take a dog, cat, bird or any other animal into a taxi unless the animal is suitably confined in a box, basket or other container.
Maximum penalty:  5 penalty units.
	(2)	Subregulation (1) does not apply to—
	(a)	an animal accompanying a person with a disability that is trained to help the person to alleviate the effect of the disability; or
	(b)	an animal being trained to help to alleviate the effect of a disability.
Note	If a person is treated unfavourably because the person is accompanied by an animal trained to help the person alleviate the effect of a disability, the person is discriminated against (see Discrimination Act 1991, s 9).
150	Taxi passengers—soiled clothing etc
	(1)	A taxi driver, police officer or authorised person may direct a person not to get into, or to get out of, a taxi if the driver, police officer or authorised person believes, on reasonable grounds, that—
	(a)	the person, the person’s clothing or goods (or anything else on or carried by the person) may soil or damage the taxi or the clothing or goods of someone else; or
	(b)	any of the person’s goods cannot, because of their size or dimensions, be carried in the taxi without inconvenience or danger to someone else.
	(2)	Subregulation (1) (b) does not apply to anything used by a person with a disability to alleviate the effect of the disability.
	(3)	A person must not fail to comply with a direction under subregulation (1).
Maximum penalty:  5 penalty units.
151	Intoxicated taxi passengers
	(1)	A taxi driver, police officer or authorised person may direct a person not to get into, or to get out of, the taxi if the driver, police officer or authorised person believes, on reasonable grounds, that the person—
	(a)	is under the influence of liquor or a drug; and
	(b)	is causing, or is likely to cause, a nuisance or annoyance to someone else.
	(2)	A person must not fail to comply with a direction under subregulation (1).
Maximum penalty: 5  penalty units.
152	Offender to get out of taxi when directed
	(1)	A taxi driver, police officer or authorised person may direct a person to get out of the taxi if the driver, police officer or authorised person believes, on reasonable grounds, that the person is committing an offence under this part.
	(2)	A person must not fail to comply with a direction under subregulation (1).
Maximum penalty:  5 penalty units.
153	Removal of people from taxis
A person who fails to comply with a direction under this division to get out of a taxi may be removed from the taxi by a police officer.
154	Lost property found by taxi passengers
A person who finds something in a taxi must return it to its owner or give it to the taxi driver or a police officer.
Maximum penalty:  5 penalty units.
Division 4.3.5	Other matters relating to taxi services
155	Declaration of ACT taxi region
	(1)	The road transport authority may, in writing, declare a stated area to be the ACT taxi region.
	(2)	The area declared may include any part of the ACT or New South Wales.
	(3)	A declaration is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act 2001.
156	Standards about security cameras in taxis
	(1)	The road transport authority may, in writing, approve standards in relation to security cameras in taxis.
	(2)	A standard may make provision in relation to security cameras in taxis, including, for example—
	(a)	when security cameras may be installed; and
	(b)	the kinds of security cameras that may be installed; and
	(c)	the position of security cameras; and
	(d)	the operation of security cameras; and
	(e)	requirements about notices to be included in a taxi that has a security camera installed.
Note	The Privacy Act 1988 (Cwlth) imposes obligations on some private sector organisations in relation to the collection, storage, use and disclosure of personal information collected about an individual.
	(3)	An approval is a disallowable instrument.
Note	A disallowable instrument must be notified, and presented to the Legislative Assembly, under the Legislation Act 2001.
	(4)	A standard may apply, adopt or incorporate (with or without change) an instrument, or a provision of an instrument, as in force from time to time.
Note 1	A statutory instrument may also apply, adopt or incorporate (with or without change) a law or instrument (or a provision of a law or instrument) as in force at a particular time (see Legislation Act 2001, s 47 (1)).
Note 2	If a statutory instrument applies, adopts or incorporates a law or instrument (or a provision of a law or instrument), the law, instrument or provision may be taken to be a notifiable instrument that must be notified under the Legislation Act 2001 (see s 47 (2)-(6)).
	(5)	A person must not, without reasonable excuse, contravene a standard approved under subregulation (1).
Maximum penalty:  20 penalty units.
157	Interference with taxi security cameras and recordings
	(1)	A person must not, without lawful authority or excuse, interfere with a security camera in a taxi.
Maximum penalty:  20 penalty units.
	(2)	A person must not change or otherwise interfere with a recording made by a security camera in a taxi.
Maximum penalty:  20 penalty units.
Note	For the destruction of recordings, see reg 79.
158	Standards for taximeters
	(1)	The road transport authority may, in writing, approve standards in relation to taximeters.
	(2)	A standard may make provision, for example, in relation to—
	(a)	the kinds of taximeters that may be installed in taxis; and
	(b)	the installation, testing and sealing of taximeters; and
	(c)	requirements for taximeters in restricted taxis.
	(3)	An approval is a disallowable instrument.
Note	A disallowable instrument must be notified, and presented to the Legislative Assembly, under the Legislation Act 2001.
159	Interference with taximeters
A person must not, without lawful authority or excuse, interfere with a taximeter (including, for example, any seal attached to the taximeter or a part of the mechanism controlling the taximeter).
Maximum penalty:  20 penalty units.
160	Authority may exempt wheelchair-accessible taxi drivers from approved training course
	(1)	The road transport authority may, in writing, exempt a person from the requirement mentioned in regulation 98 (1) (a) (which is about the successful completion of an approved wheelchair-accessible taxi driver training course).
	(2)	An exemption may be conditional.
	(3)	If an exemption is given subject to conditions, the exemption applies only if all the conditions are being complied with.
161	Authority may require wheelchair-accessible taxi drivers to undertake training
The road transport authority may, by written notice given to the holder of a public vehicle licence that authorises the person to drive a taxi, require the person, within a stated period— 
	(a)	to undertake an approved wheelchair-accessible taxi driver training course or a part of such a course, or another form of training; and
	(b)	to provide evidence to the authority, in a form acceptable to the authority, that the person has successfully completed the training.
Note	For a general power to direct taxi drivers to undertake training, see the Road Transport (Driver Licensing) Regulations 2000, reg 79.
162	Approval of wheelchair-accessible taxi driver training courses 
	(1)	The road transport authority may, in writing, approve courses for the training of people who wish to drive wheelchair-accessible taxis and for wheelchair-accessible taxi drivers.
	(2)	An approval is a notifiable instrument.
Note	A notifiable instrument must be notified under the Legislation Act.

Chapter 5	Disciplinary action in relation to accreditations and taxi licences

Note 1	For the power to suspend, vary or cancel a public vehicle licence, see Road Transport (Driver Licensing) Regulations 2000, div 5.2. 
Note 2	For the power to disqualify a person who is exempt from holding a public vehicle licence from driving a public vehicle on a road or road related area in the ACT, see Road Transport (Driver Licensing) Regulations 2000, div 6.4.
163	Meaning of service authority 
In this chapter:
service authority means—
	(a)	an accreditation to operate a public passenger service or taxi network; or 
	(b)	a taxi licence. 
164	When authority may take action in relation to accreditations and taxi licences
	(1)	The road transport authority may take action under regulation 166 (Procedure for authority taking disciplinary action) in relation to an accreditation held by a person if—
	(a)	a ground mentioned in regulation 8 (Mandatory refusal of accreditation) applies in relation to the person (including in relation to a relevant person for the accreditation); or
	(b)	the person has contravened an accepted service standard; or
	(c)	the person has contravened a condition of the person’s accreditation; or
	(d)	the person, or a relevant person for the accreditation, has contravened any other provision of the Act; or
	Note	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations and standards (see Legislation Act 2001, s 104).
	(e)	the person has not maintained a public vehicle policy in accordance with the Road Transport (General) Act 1999, section 217 (Public vehicle insurance compulsory) for a public passenger vehicle operated by the person; or
	(f)	the person obtained the accreditation (or renewal of the accreditation) because of a false or misleading statement made, or false or misleading information supplied, by the person or a relevant person for the accreditation.
	(2)	The road transport authority may take action under regulation 166 (Procedure for authority taking disciplinary action) in relation to a taxi licence held by a person if—
	(a)	the person is the holder of a restricted taxi licence and the person is not accredited to operate a restricted taxi service; or
	(b)	the person has contravened a condition of the person’s taxi licence; or
	(c)	the person has contravened any other provision of the Act in relation to the licence; or
	(d)	the person obtained the licence (or renewal of the licence) because of a false or misleading statement made, or false or misleading information supplied, by the person; or
	(e)	the authority is taking action against the person under subregulation (1) in relation to the operation of a taxi service.
165	Action that may be taken in relation to accreditations and taxi licences
	(1)	The road transport authority may take any 1 or more of the following actions under regulation 166 (Procedure for authority taking disciplinary action) in relation to a service authority held by a person:
	(a)	cancel the service authority, and disqualify the person from applying for a service authority of that kind for a period of not longer than 2 years;
	(b)	suspend the service authority for a period of not longer than 1 year and, if the authority considers appropriate, disqualify the person from applying for a service authority of that kind for a period of not longer than 1 year;
	(c)	if the service authority is already suspended—do either of the following:
	(i)	cancel the service authority and disqualify the person from applying for a service authority of that kind for a period of not longer than 2 years;
	(ii)	suspend the service authority for an additional period of not longer than 1 year and, if the authority considers appropriate, disqualify the person from applying for a service authority of that kind for a period, or an additional period, of not longer than 1 year;
	(d)	direct the person to undertake particular training; 
	(e)	impose a condition on, or amend a condition of, the service authority; 
	(f)	order the person to pay to the Territory an amount of not more than—
	(i)	for an individual—$5 000; or
	(ii)	for a corporation—$25 000; 
	(g)	reprimand the person.
	(2)	If the person holds more than 1 kind of service authority, the road transport authority may take action in relation to 1 or more of the service authorities.
166	Procedure for authority taking disciplinary action
	(1)	If the road transport authority proposes to take action under this regulation in relation to a person’s service authority, the authority must give the person a notice (a disciplinary notice) that—
	(a)	states the proposed action (including any proposed period of suspension or disqualification from applying for a service authority of a particular kind); and
	(b)	if the person holds more than 1 kind of service authority—states the service authority or service authorities to which the proposed action relates; and
	(c)	states the grounds for the proposed action; and
	(d)	invites the person to make written representations within a stated period why the proposed action should not be taken.
	(2)	For subregulation (1) (d), the period stated in the disciplinary notice must be—
	(a)	if the disciplinary notice includes an immediate suspension notice under regulation 167 (Immediate suspension of accreditation or taxi licence)—a period of at least 14 days after the person is given the notice; or
	(b)	in any other case—a period of at least 28 days after the person is given the notice.
	(3)	In deciding whether to take action under this regulation, the road transport authority must consider any response given to the authority in accordance with subregulation (1) (d).
	(4)	If the road transport authority is satisfied that grounds for taking action under this regulation have been established, the authority may take any of the following actions:
	(a)	if the proposed action included cancelling the service authority—cancel the service authority, suspend the service authority for a period of not longer than 1 year or impose a condition on, or amend a condition of, the service authority; 
	(b)	if the proposed action included suspending the service authority for a stated period or a stated additional period—either suspend the service authority for a period of not longer than that period or impose a condition on, or amend a condition of, the service authority; 
	(c)	if the proposed action included disqualifying the person from applying for a service authority of that kind for a stated period or stated additional period—either disqualify the person from applying for a service authority of that kind for not longer than that period or impose a condition on, or amend a condition of, the service authority;
	(d)	if the proposed action included imposing a condition on, or amending a condition of, the service authority—impose a condition on, or amend a condition of, the service authority that is no more onerous than the proposed condition or a condition as proposed to be amended;
	(e)	if the proposed action included ordering the person to pay an amount of money to the Territory—order the person to pay to the Territory an amount of not more than that amount;
	(f)	in any case—direct the person to undertake particular training or reprimand the person.
	(5)	The road transport authority must tell the person in writing of the decision.
Note	The notice must be in accordance with the code of practice for notification of reviewable decisions and review rights (see Road Transport (General) Act 1999, s 91 and Road Transport (General) Regulations 2000, sch 1).
	(6)	If the road transport authority decides to cancel or suspend the service authority, disqualify the person from applying for a service authority or impose or amend a condition on the service authority, the authority must also tell the person in writing when the cancellation, suspension, disqualification, condition or condition as amended takes effect.
	(7)	A suspension, cancellation or condition must not take effect earlier than 7 days after the person is told about the decision.
	(8)	An amount ordered to be paid under subregulation (4) (e) is a debt owing to the Territory.
	(9)	If the debt is owed by 2 or more people, their liability for the debt is joint and several.
167	Immediate suspension of accreditation or taxi licence 
	(1)	This regulation applies if the road transport authority—
	(a)	has decided to give, or has given, a disciplinary notice to a person; and
	(b)	believes, on reasonable grounds, that it is in the public interest that the person’s service authority be suspended as soon as practicable before a decision is made to take action under regulation 166 (4) (Procedure for authority taking disciplinary action).
	(2)	In forming the belief, the road transport authority must consider—
	(a)	the circumstances leading to the decision to issue the disciplinary notice; and
	(b)	the grounds stated, or proposed to be stated, in the disciplinary notice.
	(3)	If this regulation applies, the road transport authority may give the person a notice (an immediate suspension notice) suspending the person’s service authority (or a service authority of a particular kind).
	(4)	If an immediate suspension notice is given to the person, the person’s service authority (or service authority of a stated kind) is suspended on the receipt of the notice by the person.
	(5)	The immediate suspension notice ends—
	(a)	if the service authority to which the notice relates is cancelled or suspended under regulation 166 (4)—when the cancellation or suspension takes effect; or
	(b)	if a condition is imposed on the service authority to which the notice relates, or a condition of the service authority is amended—when the condition or amended condition takes effect; or
	(c)	in any other case—when the person is told under regulation 166 (5) of the decision made on the disciplinary notice.
168	Effect of suspension of accreditation or taxi licence 
If the road transport authority suspends a person’s service authority (or a service authority of a particular kind), the person is, during the period of the suspension—
	(a)	taken not to hold a service authority (or a service authority of that kind) under these regulations; and 
	(b)	disqualified from applying for a service authority under these regulations (or a service authority of that kind).
169	Return of certificate of accreditation or taxi licence
	(1)	If a service authority is suspended or cancelled, the holder of the service authority must, as soon as practicable (but within 7 days) after the suspension or cancellation takes effect—
	(a)	return the certificate of accreditation or the taxi licence to the road transport authority; or
	(b)	if the certificate or licence has been lost, stolen or destroyed—give the authority a statement, verified by a statutory declaration signed by the person, that the certificate or licence has been lost, stolen or destroyed.
Maximum penalty:  5 penalty units.
Note	The Statutory Declarations Act 1959 (Cwlth) applies to the making of statutory declarations under ACT laws.
	(2)	If a person’s service authority is suspended and it has not expired when the suspension ends, the road transport authority must return the certificate of accreditation or taxi licence (as appropriate) to the person.

Chapter 6	Enforcement

170	Purpose of powers under ch 6
The powers under this chapter may be exercised by the road transport authority, a police officer or authorised person to decide whether—
	(a)	there has been compliance with, or a contravention of, the Act (including the conditions of an accreditation, a taxi licence or an accepted service standard); or
	(b)	a public passenger vehicle complies with the vehicle standards. 
Note	A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including regulations and service standards (see Legislation Act 2001, s 104).
171	Power to require records or information
	(1)	The road transport authority, a police officer or an authorised person may, by written notice, require a person to provide records or information within the reasonable time stated in the notice.
	(2)	The notice may only require a person to provide records that are in the person’s possession or control.
	(3)	The road transport authority, police officer or authorised person may take copies of any record provided in response to the notice.
	(4)	A record required by a notice must be provided in written form unless the notice states otherwise.
	(5)	A person must not, without reasonable excuse, fail to comply with a notice given to the person under this regulation.
Maximum penalty (subregulation (5)):  20 penalty units.
172	Power to inspect maintenance facilities 
	(1)	For the purposes of this chapter, a police officer or authorised person may, at any reasonable time, enter any premises used for or in relation to the maintenance of a public passenger vehicle (other than any part of premises being used solely for residential purposes).
	(2)	The police officer or authorised person may—
	(a)	inspect records in the premises relating to the maintenance of public passenger vehicles carried out at the premises; and
	(b)	inspect the premises; and 
	(c)	inspect or test any equipment in the premises used or proposed to be used for or in relation to the maintenance of a public passenger vehicle.
Note	The dictionary definition of inspect a vehicle includes observe the performance of the vehicle or any of its equipment, with or without the use of instruments.
	(3)	For subregulation (2) (a), the police officer or authorised person may—
	(a)	require the person apparently in charge of the premises, or anyone else who has the custody or control of the records, to produce them to the police officer or authorised person for inspection; and
	(b)	make copies of, or take extracts from, a record and, for that purpose, may take possession of the record and, if necessary, keep it for not longer than 7 days.
	(4)	For subregulation (2) (c), the police officer or authorised person may do any 1 or more of the following:
	(a)	operate any equipment in the premises;
	(b)	request the person apparently in charge of the premises to give the police officer or authorised person any information the police officer or authorised person reasonably requires to inspect or test any equipment in the premises;
	(c)	request the person apparently in charge of the premises to do anything else the police officer or authorised person reasonably requires to inspect or test any equipment in the premises.
	(5)	A person must not, without reasonable excuse, fail to comply with a request made by a police officer or authorised person under this regulation.
Maximum penalty:  20 penalty units.
	(6)	An authorised person who enters premises under this regulation is not authorised to remain in the premises if, when asked by the person in charge of the premises, the authorised person does not produce his or her identity card.
173	Power to inspect and test vehicles
	(1)	A police officer or authorised person may inspect a public passenger vehicle, or any other vehicle that the police officer or authorised person believes, on reasonable grounds, is operating, or has operated, as a public passenger vehicle, and may inspect and test its equipment and fittings.
Note	The dictionary definition of inspect a vehicle includes observe the performance of the vehicle or any of its equipment, with or without the use of instruments.
	(2)	Without limiting subregulation (1), the police officer or authorised person may, for that subregulation, do any 1 or more of the following:
	(a)	if the vehicle is being driven—request or signal the driver of the vehicle to stop the vehicle;
	(b)	get into and remain in the vehicle;
	(c)	operate the vehicle and any of its equipment;
	(d)	request the driver or anyone else apparently in charge of the vehicle to—
	(i)	give the police officer or authorised person any information the police officer or authorised person reasonably requires to inspect or test the vehicle; or
	(ii)	do anything else the police officer or authorised person reasonably requires to inspect or test the vehicle.
	(3)	If a vehicle is stopped because of a request or signal under subregulation (2) (a), any inspection or testing of the vehicle must be carried out—
	(a)	at, or as near as practicable to, the place where the request or signal is made or given; and
	(b)	as soon as practicable, and in any case within 1 hour after the vehicle is stopped.
	(4)	A person must not, without reasonable excuse, fail to comply with a request or signal made or given by a police officer or authorised person under this regulation.
Maximum penalty (subregulation (4)):  20 penalty units.
174	Power to require vehicles or equipment to be inspected and tested
	(1)	A police officer or authorised person may, by written notice given to the operator of a public passenger vehicle, or any other vehicle that the police officer or authorised person believes, on reasonable grounds, is operating, or has operated, as a public passenger vehicle, require the person to have the vehicle and its equipment and fittings (or stated equipment) inspected or tested.
	(2)	The notice may require any of the following:
	(a)	the inspection and testing to be carried out within or at a stated reasonable time;
	(b)	the inspection and testing to be carried out by or in the presence of a police officer, an authorised person or anyone else;
	(c)	the inspection and testing to be carried out at a stated reasonable place;
	(d)	a report of the inspection and testing to be given to a police officer, an authorised person or the road transport authority within a stated reasonable time;
	(e)	anything else reasonably necessary or convenient for the inspection and testing.
	(3)	A person must not, without reasonable excuse, fail to comply with a notice given to the person under subregulation (1).
Maximum penalty:  20 penalty units.
	(4)	For subregulation (1):
operator, of a vehicle, includes the responsible person for the vehicle within the meaning of the Road Transport (General) Act 1999, sections 10 and 11. 
175	Attachment and removal of noncompliance notices
	(1)	A police officer or authorised person, or a person inspecting a vehicle under this chapter, may attach a notice (a noncompliance notice) to the vehicle if the officer or person suspects, on reasonable grounds, that—
	(a)	the vehicle or its equipment or fittings, or its servicing or maintenance, do not comply with these regulations; or
	(b)	the vehicle (including its equipment and fittings) does not comply with the vehicle standards.
	(2)	The notice must state—
	(a)	the action necessary for the vehicle, equipment or fittings, or its servicing or maintenance, to comply with these regulations or the vehicle standards; and
	(b)	a date and time (the time of effect) after which the vehicle must not be operated as a public passenger vehicle unless the notice has been removed by a police officer or authorised person.
	(3)	A police officer or authorised person may remove the noncompliance notice from the vehicle, or direct in writing that it be taken to have been removed, if satisfied on inspection or testing of the vehicle or its equipment or fittings that the necessary action mentioned in the notice has been taken.
	(4)	A person, other than a police officer or authorised person, must not remove a noncompliance notice from a public passenger vehicle.
Maximum penalty (subregulation (4)):  20 penalty units.
	(5)	A police officer’s or authorised person’s power to issue a noncompliance notice for a public passenger vehicle under this regulation is additional to the power of the police officer or authorised person to issue a defect notice under the Road Transport (Vehicle Registration) Regulations 2000 for a public passenger vehicle.
176	Police officer or authorised person may require name and address
	(1)	If a police officer or authorised person suspects on reasonable grounds that a person has contravened these regulations, the police officer or authorised person may require the person to state the person’s name and home address.
	(2)	A person must not—
	(a)	without reasonable excuse, fail to state his or her name and home address when required to do so under subregulation (1); or
	(b)	state a false name or home address in purported compliance with a requirement under that subregulation.
Maximum penalty:  10 penalty units.
Note	An authorised person must first show his or her identity card to a person before exercising a power under the road transport legislation (see Road Transport (General) Act 1999, s 21).

Chapter 7	Miscellaneous
177	Exemption of certain taxis—Act, s 65 (1) (a)
	(1)	This regulation applies to a motor vehicle if—
	(a)	the vehicle is built mainly to carry over 9, but less than 16, adults (including the driver); and
	(b)	the road transport authority has approved, in writing, the operation of the vehicle as a taxi (other than a restricted taxi).
	(2)	The vehicle is exempt from that part of the Act, section 45 (Meaning of taxi) that prevents a bus being a taxi.
178	Exemption of certain wheelchair-accessible taxis—Act, s 65 (1) (a)
	(1)	This regulation applies to a motor vehicle if—
	(a)	the vehicle is built mainly to carry over 9, but less than 16, adults (including the driver); and
	(b)	the vehicle is operated as a wheelchair-accessible taxi by the holder of a restricted taxi licence.
	(2)	The vehicle is exempt from that part of the Act, section 46 (Meaning of restricted taxi) that prevents a bus being a restricted taxi.

Schedule 1	Service standards
(see reg 12 (1), reg 13 and reg 13A)
Part 1.1	Bus service standards
The service standards for accreditation to operate a bus service are standards about the following matters:
	(a)	the location and operation of bus depots;
	(b)	the inspection and servicing of buses for compliance with regulation 21 (Maintenance of buses);
	(c)	the parking, cleaning, servicing, maintenance and repair of buses;
	(d)	for servicing, maintenance or repairs to buses carried out by the accredited operator—the operation of the facilities for those activities carried out by the accredited operator and the training of people to carry out those activities;
	(e)	for servicing, maintenance or repairs to buses carried out on behalf of the accredited operator—how the accredited operator will ensure that the buses will comply with the Act (including the person by whom, and the place where, those activities will be carried out);
	(f)	for the operation of the bus service—
	(i)	the training of bus drivers; and
	(ii)	the driving hours of, and rest periods for, bus drivers; and
	(iii)	the monitoring of the safety of bus drivers; and
	(iv)	how contraventions of the road transport legislation by bus drivers will be handled; and
	(v)	how customer inquiries (including for lost property) and complaints will be handled; and
	(vi)	the recording and resolution of customer complaints; and
	(vii)	the handling and disposal of lost property; and
	(viii)	the making available to the public of fares, timetables, route maps and tour information (as appropriate); and
	(ix)	the training of people to manage, and the management of, any incident causing the death of, or bodily injury to, anyone caused by, or resulting from the use of, a bus used to operate the bus service; and
	(x)	the making and management of records and information required to be kept under the regulations or a service contract under the Act, section 17 (Service contracts).
Part 1.2	Taxi network service standards
The service standards for accreditation to operate a taxi network are standards about the following matters:
	(a)	the auditing (including financial and performance audits) of records and systems;
	(b)	for the operation of the taxi network—
	(i)	how the approved taxi network performance standards will be met; and
	(ii)	the affiliation of accredited taxi service operators with the network; and
	(iii)	the training of taxi drivers; and
	(iv)	the monitoring of the safety of taxi drivers; and
	(v)	the operation of, and service standards for, taxi booking services operated by or for the network; and
	(vi)	if the network provides services for wheelchair-accessible taxis—
	(A)	the management and operation of the taxis, including ensuring that preference for hirings is given to wheelchair-dependent people; and
	(B)	how a failure of a driver to comply regulation 114 (Special responsibilities of wheelchair-accessible taxi drivers) will be handled; and
	(vii)	how other contraventions of the road transport legislation by taxi drivers will be handled; and
	(viii)	the procedures for processing ACT Taxi Subsidy Scheme vouchers and payments; and
	(ix)	how customer inquiries (including for lost property) and complaints will be handled; and
	(x)	the recording and resolution of customer complaints; and
	(xi)	the handling and disposal of lost property; and
	(xii)	ensuring that an adequate number of taxis (including taxis equipped with baby capsules) are available to operate the taxi service; and
	(xiii)	the making and management of records and information required to be kept under the regulations.
Part 1.3	Taxi operator service standards
The service standards for accreditation to operate a taxi service are standards about the following matters:
	(a)	the inspection and servicing of taxis for compliance with regulation 93 (Maintenance of taxis);
	(b)	the cleaning, servicing, maintenance and repair of taxis;
	(c)	for servicing, maintenance or repairs to taxis carried out by the accredited operator—the operation of the facilities for those activities carried out by the accredited operator and the training of people to carry out those activities;
	(d)	for servicing, maintenance or repairs to taxis carried out on behalf of the accredited operator—how the accredited operator will ensure that the taxis will comply with the Act (including the person by whom, and the place where, those activities will be carried out);
	(e)	for the operation of the taxi service—
	(i)	the terms under which the accredited operator of the taxi will make the taxi available to another person for use as a taxi; and
	(ii)	the training of taxi drivers; and
	(iii)	the monitoring of the safety of taxi drivers; and
	(iv)	if the taxi service includes wheelchair-accessible taxis—how a failure of a driver to comply with regulation 114 (Special responsibilities of wheelchair-accessible taxi drivers) will be handled; and
	(v)	how other contraventions of the road transport legislation by taxi drivers will be handled; and
	(vi)	the handling and disposal of lost property; and
	(vii)	how customer complaints will be handled; and
	(viii)	the making and management of records and information required to be kept under the regulations.

Dictionary
(see reg 3)
Note 1	The Legislation Act contains definitions and other provisions relevant to these regulations.
Note 2	For example, the Legislation Act, dict, pt 1, defines the following terms:
·	ACT
·	contravene
·	fail
·	penalty unit
·	the Territory.
Note 3	Terms used in these regulations have the same meaning that they have in the Road Transport (Public Passenger Services) Act 2001 (see Legislation Act, s 148).  For example, the following terms are defined in the Road Transport (Public Passenger Services) Act 2001, dict:
·	accredited taxi network provider
·	affiliated
·	another jurisdiction
·	motor vehicle
·	road
·	road transport authority.
accepted service standard means—
	(a)	a service standard mentioned in regulation 12 (1) (b) (Accreditation and certificates of accreditation); or 
	(b)	if an amendment under regulation 13 or regulation 13A is in force in relation to the service standard—the amended service standard.
accreditation means accreditation under these regulations to operate a public passenger service or taxi network.
accredited operator means—
	(a)	for a public passenger service—an accredited person who is entitled to operate the service; or
	(b)	for a public passenger vehicle—an accredited person who is entitled to operate the public passenger service for which the vehicle is operated.
ACT taxi region means the area declared under regulation 155 (1). 
applicant, for part 2.2 (Accreditation procedure)—see regulation 6.
approved educational qualifications, for a kind of accreditation, means educational qualifications approved by the road transport authority under regulation 19 for that kind of accreditation. 
approved taxi network performance standard means a standard approved under regulation 81.
approved wheelchair-accessible taxi driver training course means a course approved under regulation 162.
Australian Design Rule—see the Road Transport (Vehicle Registration) Regulations 2000, dictionary.
Australian Road Rules—see the Road Transport (Safety and Traffic Management) Regulations 2000, regulation 5.
authorised fixed-fare hiring—see regulation 142A (1) (Exemption from operation of taximeter and metered fares for certain hirings—Act, s 65 (1)).
authorised person—see the Road Transport (General) Act 1999, dictionary.
begins, for a taxi hiring—see regulation 127.
booking fee, for a taxi, means a charge for booking the taxi through a taxi booking service.
bus means a bus within the meaning of the Act used to operate a public passenger service.
bus driver means the driver of a bus used to operate a public passenger service.
bus service—see the Act, section 11.
bus stop means a bus stop appointed under regulation 70.
bus ticket, in relation to a bus, means anything issued by or on behalf of the accredited operator of a bus service for the purpose of authorising a person to travel in a bus operated for the service.
disciplinary notice—see regulation 166 (1) (Procedure for authority taking disciplinary action).
drive a public passenger vehicle includes stop or park the vehicle.
driver, of a public passenger vehicle, means the person driving the vehicle.
ends, for a taxi hiring—see regulation 127A. 
fare, for the hiring of a taxi, means—
	(a)	if the hiring is an authorised fixed-fare hiring—the amount agreed between the taxi’s driver and the hirer or the taxi network for the taxi and the hirer; and
	(b)	if the taxi is licensed both as a restricted taxi under these regulations and as a taxi-cab under the Passenger Transport Act 1990 (NSW)—the amount chargeable for the hiring in accordance with the Passenger Transport Act 1990 (NSW); and
	(c)	in any other case—the amount chargeable for the hiring in accordance with the determination under the Act, section 60 (other than a charge for any period of the hiring when the taximeter is required to be stopped from registering a charge under regulation 143B (2) (Operation of taximeter during hiring)).
fare deposit, for the hiring of a taxi, means—
	(a)	the fare for the waiting period mentioned in regulation 136 (2) (Taxi driver waiting or instructed to return); or
	(b)	an amount paid by the hirer under regulation 142.
fittings, of a vehicle, includes the seats, seat covers and floor coverings of the vehicle.
goods includes luggage.
hirer, of a taxi, means the person by whom the taxi is hired.
home address—see the Road Transport (General) Act 1999, dictionary.
immediate suspension notice—see regulation 167 (3).
in a vehicle includes on the vehicle.
inspect a vehicle includes observe the performance of the vehicle or any of its equipment, with or without the use of instruments.
liquor—see the Liquor Act 1975, section 4.
mandatory disqualifying offence means— 
	(a)	an offence against a law of any jurisdiction, an external Territory or foreign country—
	(i)	involving dishonesty, bribery, misrepresentation, blackmail, or actual or threatened violence; or
	(ii)	of a sexual nature; or
	(iii)	involving the use or possession, or the supply to someone else, of a drug; or
	(b)	an offence against a law of any jurisdiction, an external Territory or foreign country for which a person is sentenced to imprisonment.
multiple hiring, of a taxi, means a hiring under regulation 141.
noncompliance notice—see regulation 175 (1).
operate a public passenger vehicle includes drive a public passenger vehicle.
public passenger service—see the Act, section 10. 
public passenger vehicle—see the Act, dictionary.
public vehicle licence—see the Road Transport (Driver Licensing) Act 1999, dictionary.
public vehicle policy—see the Road Transport (General) Act 1999, section 218.
recording, for a security camera, includes the storage of digital information from which an image can be produced. 
registration number, for a vehicle—see the Road Transport (Vehicle Registration) Regulations 2000, dictionary. 
regular route service—see the Act, section 12.
regulated service, for part 2.2 (Accreditation procedure)—see regulation 6.
relevant person, for part 2.2 (Accreditation procedure)—see regulation 6.
restricted taxi—see the Act, section 46.
restricted taxi licence—see the Act, section 38.
restricted taxi service—see the Act, section 48.
road transport legislation—see the Road Transport (General) Act 1999, section 6.
security camera includes any device that records images. 
service authority, for chapter 5 (Disciplinary action in relation to accreditations and taxi licences)—see regulation 163. 
service standard—see schedule 1.
stand-by taxi—see regulation 109.
taxi means—
	(a)	see the Act, section 45; and
	(b)	includes a restricted taxi and a stand-by taxi.
taxi booking service—see the Act, section 29.
taxi licence—see the Act, section 37.
taxi network—see the Act, section 28.
taxi service—see section 47.
taxi zone—
	(a)	see the Australian Road Rules, rule 182; and
	(b)	includes a temporary taxi zone appointed under regulation 123.
time of effect, for a noncompliance notice—see regulation 175 (2) (b).
tour and charter service—see the Act, section 13.
vehicle standards—see the Road Transport (Vehicle Registration) Regulations 2000, schedule 1. 
wheelchair—see the Australian Road Rules, dictionary. 
wheelchair-accessible taxi means a taxi with wheelchair access. 
wheelchair-dependent person, for the hiring of a taxi, means a person who is using a wheelchair for mobility.

Endnotes
1	About the endnotes
Amending and modifying laws are annotated in the legislation history and the amendment history.  Current modifications are not included in the republished law but are set out in the endnotes.
Not all editorial amendments made under the Legislation Act 2001, part 11.3 are annotated in the amendment history.  Full details of any amendments can be obtained from the Parliamentary Counsel’s Office.
Uncommenced amending laws and expiries are listed in the legislation history and the amendment history.  These details are underlined.  Uncommenced provisions and amendments are not included in the republished law but are set out in the last endnote.
If all the provisions of the law have been renumbered, a table of renumbered provisions gives details of previous and current numbering.  
The endnotes also include a table of earlier republications.
2	Abbreviation key

am = amended	ord = ordinance	
amdt = amendment	orig = original	
ch = chapter	par = paragraph/subparagraph	
cl = clause	pres = present	
def = definition	prev = previous	
dict = dictionary	(prev...) = previously	
disallowed = disallowed by the Legislative 	pt = part	
Assembly	r = rule/subrule	
div = division	reg = regulation/subregulation	
exp = expires/expired	renum = renumbered	
Gaz = Gazette	reloc = relocated	
hdg = heading	R[X] = Republication No	
IA = Interpretation Act 1967	RI = reissue	
ins = inserted/added	s = section/subsection	
LA = Legislation Act 2001	sch = schedule	
LR = legislation register	sdiv = subdivision	
LRA = Legislation (Republication) Act 1996	sub = substituted	
mod = modified/modification	SL = Subordinate Law	
o = order	underlining = whole or part not commenced	
om = omitted/repealed	or to be expired	
3	Legislation history
Road Transport (Public Passenger Services) Regulations 2002 SL No 3
notified LR 27 February 2002
reg 1, reg 2 commenced 27 February 2002 (LA s 75 (1))
reg 132 (4) commenced 1 March 2003 (reg 2 (2))
remainder commenced 1 March 2002 (reg 2 (1) and see CN 2002 No 2)
as amended by
Road Transport Legislation (Taxi Services) Amendment Regulations 2003 (No 1) SL2003-32 pt 2, sch 1
notified LR 22 September 2003
reg 1, reg 2 commenced 22 September 2003 (LA s 75 (1))
pt 2, sch 1 commenced 23 September 2003 (reg 2)
Road Transport (Public Passenger Services) Amendment Regulations 2003 (No 1) SL2003-43
notified LR 10 November 2003
reg 1, reg 2 commenced 10 November 2003 (LA s 75 (1))
remainder commenced 11 November 2003 (reg 2)
Road Transport Legislation Amendment Regulations 2004 (No 1) SL2004-47 pt 4
notified LR 9 September 2004
reg 1, reg 2 commenced 9 September 2004 (LA s 75 (1))
pt 4 commenced 10 September 2004 (reg 2)
4	Amendment history
Commencement
reg 2	om LA s 89 (4)
Notes
reg 4	reg 4 (2), bracketed notes in reg 4 (2) and reg 4 (3) exp 31 December 2002 (reg 4 (3))
Offences against regulations—application of Criminal Code etc
reg 4A	ins SL2003-32 amdt 1.1
Definitions for pt 2.2
reg 6	sub SL2003-32 amdt 1.2
	def applicant ins SL2003-32 amdt 1.2
	def regulated service sub SL2003-32 amdt 1.2
	def relevant person sub SL2003-32 amdt 1.2
Application procedure for accreditation
reg 7 hdg	bracketed note exp 31 December 2002 (reg 4 (3))
reg 7	am SL2003-32 amdt 1.3, amdt 1.4
Issue or amendment of accreditation subject to conditions
reg 10 hdg	bracketed note exp 31 December 2002 (reg 4 (3))
Accepted service standards—amendment on accredited person’s initiative
reg 13	sub SL2004-47 reg 25
Accepted service standards—amendment on authority’s initiative
reg 13A	ins SL2004-47 reg 25
Notification of change in details of accreditation or operation of regulated service
reg 14	am SL2004-47 reg 26
Tour and charter services from interstate—Act, s 65 (1) (a)
reg 20A	ins SL2003-43 reg 4
Condition of buses
reg 25 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Bus drivers to hold appropriate driver licence or authority
reg 26 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Records of bus drivers to be made
reg 27 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Keeping and inspection etc of records about buses
reg 28 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Display of notice on bus about maximum number of passengers
reg 29 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Accreditation details to be displayed on buses
reg 30 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Advertisements for bus services to display accreditation number
reg 30A	ins SL2003-32 reg 4
	(4), (5) exp 1 July 2004 (reg 30A (5))
Bus operator’s responsibilities for security camera recordings
reg 32	am SL2003-32 amdt 1.5
Effect of noncompliance notices—bus operators
reg 34 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 34	sub SL2003-32 amdt 1.6
Requirements about bus drivers stopping for passengers
reg 35 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Where bus drivers must stop on a road
reg 36 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Maximum number of passengers in buses
reg 37 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Restrictions on carriage of goods in buses
reg 39 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Behaviour of bus drivers generally
reg 41 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Dress and conduct of bus drivers
reg 42 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Drivers to remain in bus
reg 43 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Passengers not to be carried on certain parts of a bus
reg 44 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Effect of noncompliance notices—bus drivers
reg 45 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 45	sub SL2003-32 amdt 1.7
Validity of bus tickets
reg 46 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Valid bus ticket required for travel
reg 47 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Bus tickets not transferable
reg 48 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Damaged or changed bus tickets not to be used
reg 49 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Concession tickets for buses
reg 50 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Inspection and processing of bus tickets
reg 51 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Conduct of people in buses generally
reg 52 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Bus seats for older people and people with disabilities
reg 53 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Drinking of liquor in buses generally prohibited
reg 54 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Eating and drinking in buses
reg 55 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Getting on and getting off buses
reg 56 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
No interference with bus equipment
reg 57 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Throwing objects in or from buses
reg 58 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Travel not allowed on certain parts of bus
reg 59 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Property not to be removed from buses
reg 60 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
No littering in buses
reg 61 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Carriage of animals in buses
reg 62 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Bus passengers—soiled clothing etc
reg 63 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Intoxicated bus passengers
reg 64 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Offender to get off bus when directed
reg 65 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Removal of people from buses
reg 66 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Lost property found by bus passengers
reg 67 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Appointment of bus stops
reg 70 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Special responsibilities of taxi networks for wheelchair-accessible taxi hirings
reg 74	am SL2003-32 amdt 1.8
Taxi licences that may be issued
reg 82 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Application procedure for taxi licences
reg 83 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Issue or amendment of taxi licence subject to conditions
reg 85 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi licences—procedure for imposition etc of conditions on authority’s initiative
reg 86 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Issue and form of taxi licences
reg 87 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi licensees to notify change of name or address
reg 88 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 88	sub SL2003-32 reg 5
Holder of conditional taxi licence to comply with conditions
reg 89 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Maintenance of taxis
reg 93 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 93	am SL2003-32 amdt 1.9
Responsibility of operator for condition of taxi
reg 94 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxis to be fitted with complying taximeters
reg 95 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 95	sub SL2003-32 reg 6
Exemption from requirement to comply with taximeter standards
reg 95A	ins SL2003-32 reg 6
Taximeters to be clearly visible
reg 96 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi drivers to hold appropriate driver licence or authority
reg 97 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Drivers of wheelchair-accessible taxis to be trained
reg 98 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 98	reg (2), reg (3) exp 1 March 2003 (reg 98 (3))
Records of taxi drivers to be made
reg 99 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Keeping and inspection etc of records about taxis
reg 100 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Arrangements with taxi networks
reg 101 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Information to be displayed in taxis
reg 102 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Airconditioning of taxis
reg 104 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Child restraint anchorages in taxis
reg 105 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi roof sign indicating hiring availability
reg 106 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi network decals and livery
reg 107 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Stand-by taxis
reg 109 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi network uniforms
reg 110 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Effect of noncompliance notices—taxi operators
reg 112 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 112	sub SL2003-32 amdt 1.10
Taxi drivers
div 4.3.2 hdg	(prev div 1.1.2 hdg) renum R1 LA
Responsibility of drivers for condition of taxi
reg 113 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Special responsibilities of wheelchair-accessible taxi drivers
reg 114	am SL2003-32 amdt 1.11, amdt 1.12
Restrictions on carriage of goods in taxis
reg 116 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Carriage of animals in taxis
reg 117 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Responsibility of taxi drivers for lost property
reg 118 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Behaviour of taxi drivers generally
reg 119 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Dress and conduct of taxi drivers
reg 120 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Drivers to remain in taxi
reg 121 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Use of taxi zones
reg 122 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Temporary taxi zones
reg 123 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Offence to park taxis on road for longer than 30 minutes
reg 124 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Use of accredited taxi network by drivers
reg 125 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Effect of noncompliance notices—taxi drivers
reg 126 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 126	sub SL2003-32 amdt 1.13
Taxi hirings
div 4.3.3 hdg	(prev div 1.1.3 hdg) renum R1 LA
When a taxi hiring begins
reg 127 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 127	sub SL2003-32 reg 7
When a taxi hiring ends
reg 127A	ins SL2003-32 reg 7
Soliciting for taxi hirings prohibited
reg 128 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Requirements about acceptance of taxi hirings
reg 129 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Directions by police officers or authorised people about acceptance and carrying out of hirings
reg 130 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
How taxi hiring to be carried out
reg 131 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Wheelchair passengers in wheelchair-accessible taxis
reg 132 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Where taxi drivers must stop
reg 133 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 133	am SL2003-32 amdt 1.14
Operation of taxi roof sign by drivers
reg 134 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 134	sub SL2003-32 reg 8
Carriage of goods in taxis
reg 135 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi driver waiting or instructed to return
reg 136 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 136	am SL2003-32 reg 9
Ending of taxi hiring by hirer
reg 137 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Ending of taxi hiring by driver
reg 138 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Extra taxi passengers
reg 139 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Sharing taxis
reg 140 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 140	am SL2003-32 reg 10; regs renum R5 LA (see SL2003-32 reg 11)
Multiple hiring of taxis
reg 141 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi fare deposits
reg 142 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 142	sub SL2003-32 reg 12
Exemption from operation of taximeter and metered fares for certain hirings—Act, s 65 (1)
reg 142A	ins SL2003-32 reg 12
Driver not to start taximeter before hiring begins
reg 143 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 143	sub SL2003-32 reg 12
When driver must start taximeter
reg 143A	ins SL2003-32 reg 12
Operation of taximeter during hiring
reg 143B	ins SL2003-32 reg 12
Operation of taximeter at end of hiring
reg 143C	ins SL2003-32 reg 12
Driver to ask for correct fare
reg 144 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 144	sub SL2003-32 reg 12
Payment of taxi fare
reg 144A	ins SL2003-32 reg 12
ACT Taxi Subsidy Scheme vouchers—offences
reg 144B	ins SL2003-32 reg 12
Taxi fare not payable for avoidable delays
reg 145 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Conduct of taxi passengers
div 4.3.4 hdg	(prev div 1.1.4 hdg) renum R1 LA
Offensive behaviour or language in taxis
reg 146 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Eating and drinking in taxis
reg 148 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
reg 148	am SL2003-32 amdt 1.15
Restrictions on carriage of animals in taxis
reg 149 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Taxi passengers—soiled clothing etc
reg 150 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Intoxicated taxi passengers
reg 151 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Offender to get out of taxi when directed
reg 152 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Removal of people from taxis
reg 153 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Lost property found by taxi passengers
reg 154 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Other matters relating to taxi services
div 4.3.5 hdg	(prev div 1.1.5 hdg) renum R1 LA
Interference with taxi security cameras and recordings
reg 157 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Standards for taximeters
reg 158 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Interference with taximeters
reg 159 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
When authority may take action in relation to accreditations and taxi licences
reg 164 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Action that may be taken in relation to accreditations and taxi licences
reg 165 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Immediate suspension of accreditation or taxi licence
reg 167	am SL2003-32 amdt 1.16
Purpose of powers under ch 6
reg 170 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Power to require records or information
reg 171 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Power to inspect maintenance facilities
reg 172 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Power to inspect and test vehicles
reg 173 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Power to require vehicles or equipment to be inspected and tested
reg 174 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Police officer or authorised person may require name and address
reg 176 hdg 	bracketed note exp 31 December 2002 (reg 4 (3))
Transitional provisions
ch 8 hdg	exp 1 March 2003 (reg 186)
Definitions for ch 8
reg 179	exp 1 March 2003 (reg 186)
Pending applications for restricted taxi licences
reg 180	exp 1 March 2003 (reg 186)
Application for variation of restricted taxi licence
reg 181	exp 1 March 2003 (reg 186)
Variation of restricted taxi licence by authority
reg 182	exp 1 March 2003 (reg 186)
Review of decisions of authority
reg 183	exp 1 March 2003 (reg 186)
Noncompliance notices
reg 184	exp 1 March 2003 (reg 186)
Suspended taxi licences
reg 185	exp 1 March 2003 (reg 186)
Expiry of ch 8
reg 186	exp 1 March 2003 (reg 186)
Service standards
sch 1 hdg	am SL2004-47 reg 27
Bus service standards
sch 1 pt 1.1	am SL2004-47 reg 28, reg 29
Taxi network service standards
sch 1 pt 1.2	am SL2003-32 reg 17, amdt 1.17; SL2004-47 reg 30, reg 31
Taxi operator service standards
sch 1 pt 1.3	am SL2004-47 regs 32–36; pars renum R8 LA (see
SL2004-47 reg 37)
Dictionary
dict	am SL2003-32 amdt 1.18
	def accepted service standard sub SL2004-47 reg 38
	def accreditation ins SL2003-32 amdt 1.19
	def accredited om SL2003-32 amdt 1.19
	def accredited operator sub SL2003-32 amdt 1.20
	def accredited taxi network provider om SL2003-32 amdt 1.21
	def affiliated om SL2003-32 amdt 1.21
	def another jurisdiction om SL2003-32 amdt 1.21
	def applicant sub SL2003-32 amdt 1.22
	def authorised fixed-fare hiring ins SL2003-32 reg 13
	def beginning om SL2003-32 amdt 1.23
	def begins ins SL2003-32 amdt 1.23
	def ending om SL2003-32 amdt 1.24
	def ends ins SL2003-32 amdt 1.24
	def fare sub SL2003-32 reg 14
	def fare deposit sub SL2003-32 reg 15
	def licence om SL2003-32 amdt 1.25
	def motor vehicle om SL2003-32 amdt 1.25
	def regulated service sub SL2003-32 amdt 1.26
	def relevant person sub SL2003-32 amdt 1.27
	def road om SL2003-32 amdt 1.28
	def road transport authority om SL2003-32 amdt 1.28
	def wheelchair-dependent person ins SL2003-32 reg 16

5	Earlier republications
Some earlier republications were not numbered. The number in column 1 refers to the publication order.  
Since 12 September 2001 every authorised republication has been published in electronic pdf format on the ACT legislation register.  A selection of authorised republications have also been published in printed format. These republications are marked with an asterisk (*) in column 1.  Except for the footer, electronic and printed versions of an authorised republication are identical. 

Republication No	Amendments to	Republication date	
1	not amended	1 March 2002	
2	not amended	1 January 2003	
3	not amended	1 March 2003	
4	not amended	2 March 2003	
5	SL2003-32	23 September 2003	
6	SL2003-43	11 November 2003	
7	SL2003-43	2 July 2004	

©  Australian Capital Territory 2004